[Resolved]  Ngpay — Non receipt of e ticket cancelled amount

Address:

Kerala

1.I have booked a ticket through NG pay vide PNR. No.[protected] ID No.[protected] IRCTC ID. No.[protected]. The ticket was cancelled on 06/09/2011 and the amount to be refunded was Rs.174/. But they didn't refund the amount inspite of repeated request. The case was taken up with IRCTC. Now they have informed that the refund has been made to the agent on[protected] vide settlement No.[protected].

2.I have booked another ticket vide PNR No.[protected] ID No.[protected]. IRCTC ID No.[protected]. The ticket was cancelled on 09/09/2011. The amount to be refunded was Rs.290/- They didn't refund the amount inspite of repeated request. Hence, the matter was taken up with IRCTC and they have informed that the refund has been effected to agent on 09/09/2011 vide settlement No.[protected]. Undr the above circumstances it is requseted to take up the matter with Ngpay for further action.