[Resolved]  Ngpay — Money not transferred after recharge failure

Address:

Chennai, Tamil Nadu

On 29-Jun-12, I tried to recharge for vodafone prepaid mobile through NGPAY (id - kannantg) from my SBI savings account [protected]. The SBI Ref No is IGB3875566. The amount of Rs.299 has been transferred from my savings account to JiGrahak Mobility Solutions. But the recharge has not been made. I already raised a ticket on 01-July-12 stating this issue and ngpay promised me to solve this issue in 7 days. But it has not yet resolved now. Kindly look into this issue and transfer the money back to my SBI savings account [protected]