[Resolved]  Ngpay — refund of failed transaction

Hi
I tried to book train ticket on 5.7.2012 through ngpay mobile applicaton.My account get debited for the amount of rs 884.But the ticket was not booked. I didnt receive any message/Mail from ngpay for failed booking.While I contacted through phone there is no response. I have mailed them about the issue but there is no reply from them.If they have noted about the issue they should have mailed/Msg us.But still there is no communication from them.I request them to refund the amount as soon as possible.
my failed trannsaction id is NGPAY[protected]