[Resolved]  Nift — Unprofessional behaviour

Reasepted sir,
I had sent a courier to district siwan (Bihar) on 8th april 2009 which consisted books from the professional couriers, hks, new delhi. The person responsible said that the courier will reach in 3 - 4 days but it has been 9 days and it has not reached yet. I went to inquire the person and he gave me wrong number and also he did not take correct steps to rectify the situation. He has charged me rs 90 / - for the service but yet the result is not desirale. I once again went today 16. 04. 2009 and i asked him but now this guy is not taking it serious and instead "he said madam jo hota hai kar lo. . . Mai bhi dekhata hun". This on his part was wrong and thus i m sending a complain against the service and the guy too for his unprofessional and rude behaviour. Now please take this seriously and get me a solution to it.
With regards,
Namrata verma.