[Resolved]  Nokia — CELL PHONE UNDER GUARANTEE / WARRANTY

nokia 6233 problem

Nokia cellphone — warranty

D/Sir,

I was purchase Nokia 6270 December 16th 2007.
problem was (1)power doesnot off or power doesnot on.
(2) Network problem
I had been given above handset to your authorised service centre at Nagpur by name rj trade on dec.15th as on 14th was sunday.
They accepted the waranty of above handset, they asked me come after fifteen days. From that day i am takeing follow up but only i am getting answer that you will get your handset after 5days, 10days, tomorrow, dayafter tomorrow.From dec.15th i expend nearly 2000/Rs. But i didnot got it.I am suffering from last five month. Today i decided to take a correct action on nokia care who sell me the product whose costing was 17000/Rs.As well as service centre. Still i controll my patience for five days.
If necessary action is not taken within five days then i will take a action.
imediately contact me on this cell no. [protected]

Nokia/cell phone — not return my mobile from 6th june

i am ankur kamboj nokia/cellphone user
there was a problem in my cell phone(3120 classic) related to display so i had to go to nokia care, muzaffar nagar on 6th june 2009, they assure me that within 10 days they return my cellphone but till date 4th july 2009 there is no response by those nokia care persons..
i had also submit 1450 rs for display while my cell phone is in the guarantee period.
what should i do please tell me

i will nether have a nokia again becase thay are rubbish they all the time the last 1 i had was the nokia 5310 xpress music the the music buttons broke the case was fallin 2 bits and the pin in the fone broke that you put the charger into when i took it 2 a nokia store they wanted £50 to fix it i got a samsung c3040 for less than that they are rubbish fones and ill nether have 1

सर, मैंने एक मोबाईल २७/६/०९ को ख़रीदा था. उसका आई . ऍम. इ आई. नंबर ३५३१८००३९७५८३१६ था. और उसके ख़राब हो जाने के कारण मैंने नोकिया केयर center, Ajmer राजस्थान, में जॉब शीत नंबर ३८४४३३५२७/०९००८/४५ दिनांक ८/९/०९ समय 18:40 को जमा करवाया था . जो की मुझे १५ दिन बाद आने का समय दिया था. उसके बाद १५ दिन के बाद भी मेरे बार- बार जाने के बावजूद आज उसे १ महीने से भी ज्यादा का समय हो गया और वहां के कर्मचारियों के पास आज तक भी कोई संतुस्ठी का जवाव ना होने के कारण सीधे आपसे संपर्क करना पड़ रहा है . अथ आपसे निवेदन है की मेरा मोबाईल जल्दी से जल्दी ठीक करावे आन्यथा नया मोबाईल दिलाने का कष्ठ करें एवं वार्रेंटी समय बढावें .!!! अन्यथा न्यायालय की शरण ली जायेगी जिसका न्यायिक छेत्र अजमेर होगा .

भवदीय :-
अशोक भारद्वाज
दिनांक :- ९/१०/०९ ६९९/३६ महाराजा स्कूल के पीछे, पुलिस लाइन, अजमेर, राजस्थान

Mobail no. [protected]

i purchased a new e71 from delhi kalkaji, after a week i starts giving problem like it hangs, then i took it to nearest nokia service centre, they reset the software, after 5 days it again hangs, whenever sum call come on my mobile it hangs, even i could not get the phone switch off with its switch off button, in dat case i hav to take out da battery from mobile then replace it...
this is creating a problem in my life then i take da mobile thrice in nokia care, but its giving problem again n again, jus tell me wot i should do...

Sir, .
I have bought a nokia n73 some seven months back ihas a keypad problem till date i have repaired it two times from the nokia care but the problem persist now the third time i have given it again to the nokia care.please do the needful and send my problem at the earliest.

WHEN ISTARTS MY NOKIA N96 THERE IS WRITTEN PHONE START UP FAILED CONTACT THE RETAILER

Nokia — my phone switch and volume increase keypad does not working i was buy phone only 2 year

sir please solve my problem immediately y handset model is 6233 i will change my battery in 1 year it wil buldge but i will buy a a battery and used it and after cahnging battery my phone working condition but it doeas not working condition in recent days sir pleae exchange my phone i willl keep my bill and box now also sir please solve my probelem immediately and i noted to reason my freiends are also uses th enokia handset they also complaints like the battery of 6233 type mobile battrey doesnot much good it will very fastly so please take necccesar step for that probelm

Sir,
I have nokia E63 mobile. I bought it 6 months before .It has a problem that is of hanging. I t hang too much and get switch OFFautomatically. I have given it to nokia care three times but they can't able to repair it.As it is in gaurantee period then also i get of problem from it.Now i a got new problem in it i.e, power doesn't switch on.So i want from you to change that set or take some neccessary step to repair it. I am living in chennai.Last time i have given it to nokia care centre west Tambram Chennai.I had given it to three different places so that i got some releif but i couldn't got it.Please inform me immediately at my email address([protected]@gmail.com).So that i have some believe on Nokia company.My set IMEI no. is [protected] and last warranty ref no. is APAINY[protected].
Thanks

NOKIA 5310 — Damage due to mishandling of cell

Respected Sir,
i had purchased a mobile on 2nd may 2010 from classic stores in chembur and about a week ago it had stopped working.When i went to the store to repair it they told me that as water had entered the mobile it had stopped working.So i kept my cell there and they said they would inform me about how much it would cost the other day n acordingly proceed with reparing the cell.The other day they said that it would cost me 900 Rs so i dint get it repaired n my mom went to take the cell from them to which we discovered that the cell was in a damaged condition with many dents on it,colour removed,dirt withen the screen and not properly assembled.On asking about the condition of the cell the owner said that when he had sent the cell to the service center he had proprely put it in plastic.So what should i do now?Its only three months since i have purchased the cell and i get it back in this condition.This is my E-mail ID [protected]@gmail.com.

Nokia cell Phone Model - C5 — Non Working of Mobile under Guarantee period

A NOKIA mobile Model C5 instrument was purchased by me 0n 13.10.2010 from M/s ELECTROVISION, Udaipur vide Cash Memo NO.3529 dated 13.10.2010 with details as under:
EMEI No. - [protected], Battery No.- 0670555, Charger No. – 0675464
Suddenly on 30.11.10, outgoing and incoming calls got stopped i.e. no ring was coming or going. After sometime it showed the message PHONE START UP FAILED CONTACT RETAILER
The matter was reported to M/s Electrovision who directed to contact your authorized Nokia service centre at Udaipur. The instrument is handed over to NOKIA vide details as under:
Service Job Sheet No. –[protected]/10113040/41 dated 30.11.10, Time 14:32.
The target delivery date was 30.11.10 but they asked to contact on 01.12.10. On aforesaid date it was told that the servicing may take further 10 days as there is hardware problem in the instrument. The telephone number of service centre given is also not responding & they have not shown any courtesy to intimate the status over telephone/mobile.
NOKIA being a reputed company which is not expected to take so much time of 10 days further the instrument of the company like NOKIA with best quality control practices is not expected to show such problem in such a short span of 48 day after purchase.
May please arrange to replace the instrument at the earliest as I am proceeding abroad on 05.12.10.

sir, i have purchased nokia X3-00 on 14 aug 2010 from mobile store civil lines allahabad.The day on which i purchased the cell since then it had a problem of getting hanged and keys were not properly working in it.So i gave it to the Nokia care Set by you in Civil lines thrice but they are unable to rectify anything either they are making the things worse for me.At present my cellphone has lost its display also and nothing can be done with it .It is lying as a dummy set at that very Nokia care.Now i am fedup of running behind it and would not to have the set again as already my set has been mishandled alot.
I want my set to be exchanged with immediate effect as am plaining to move to the consumer cell now.Kindly do the above mentioned as soon as possible...it will really be appreciated...
My IMEI No.is [protected] and my contact no. is [protected] / [protected].
Kindly give me a call and oblige me

I purchased Nokia Model -X2, product code-0595283 from a Nokia outlet at Burdwan West bengal on 18.01.2011.
Few day back above said mobile give some sound trouble and I gone to Nokia care for repaire vide job sheet no110422/26 dtd 22.04.11and handover my phone
to Nokia care.They told me that it will take 10 days for repair.Here is my question why they required this much time to repaire my mobile.I sense some other things may be happened with my mobile.

So kindly look this matter.

My ESN/IMEI No-GL BINY[protected]& my no [protected]

Kindly call me for futher details.

Thanks and regards

Goutam Nandi

My Nokia C7 which is a month old has problems from day one.
1. No network
2. Phone will restart
3. SIM card registration failed
4. Not reachable ... even when i dial my own number from a land line...
I had never used any other phone other than Nokia but now the trust on Nokia has shattered. Will never advice / recommend anyone to buy Nokia phones...

Next when i went to service centre
1. Very bad customer service
2. No alternate handset
3. Now the phone has to be sent to Noida for repair. (again bad way to handle a customer by Mr.Salman - CMH Road, Bangalore)

I do not understand, why i should use a phone which goes to repair in just a month's time.

Thanks.

Vinod J
[protected]

nokia mob1616;
serial no:[protected],
job no:[protected]/110511/41.
nokia care-7th street, gandipuram. COIMBATORE
The above stated mobile problem of low hearing and very low hearing on
retriving conf call has not been rectified till date.Inspite of giving
for service thrice, from the date of purchase, kindly solve my issue at the earliest.

Dear ma'am/Sir,

I have purchased NOKIA 5230 in the month of April 18th 2011 from Ajmer, Rajsthan earlier the IMEI no. [protected], which was getting lots of problems, then you replaced my mobile with the new IMEI no.[protected] in the june month. After that new one was not working properly so again went to nokia clinic and they flush it.
Now again i getting too much problem with this handset. So every time i can't go to nokia clinic. And also you discontinued this model, so kindy provide the another handset or my money back.

I have purchased 5230 nokia model ondate 02/05/2011, Trouble in mobile key pad not working properly. on date 29/08/2011 repaired by nokia care center jalgaon, again same problem attainded date 07/09/2011, found scratchese on display, seen very bad condition therefore .Again on 09/09/2011 handedover to nokia care center, Withen 5 monthes from purchase somuch trouble, .so kindly another handset or money back. Om services jalgaon, job sheet no.[protected]/110907/5 dated.07/Sep/2011, imei no.[protected], My contact no. [protected].

having noke c601 model.i have getting calls from nokia to updates mobile softfare and they are asking the emi no..so iwant to nok that, is this call is comming from nokia or else it is a fake call.and also advice weather any registration is required before iam going to nokia care.

Sir

The set mentioned below was given for repair last month too. The problem of sound persists even after repair in Gulbnarga authorised service centre. Is the company hearing? Are they careless about customers like me????


B V Suresha
Bureau Chief, Prajavani Kannada daily
Gulbarga
29/11/11
[protected]
Sir

My son Mr Sukesh is your customer and he has purchased a set ie C5-03 touch screen (EMI [protected]) from Sandesh communications Gulbarga on 7th June 2011.

Since the set was having problem reg speaker we gave the same to your service centre at Gulbarga and they repaired the same and gave it back
Now we are having one more problem. The set is getting auto switch off. Because of this we gave it to the service centre (manual job sheet no 310) for getting a new set and the service centre people assured us orally that it will be sent to Delhi. This one happened on Sept 2, 2011.
Yesterday (sep 19) I went to the Nokia care service centre (ie SLV enterprises) in Gulbarga, Karnataka. Then they gave an old set to me. After a few minutes they called my mobile number (ie[protected] and told that by error they have given the old set. Then the manager came to my office (Prajavani Kannada Daily) and handed over the real set to me. But I was surprised to see that the touch screen panel was very slow.
The attitude of service centre is very much hurting me.
The haunting questions are
1. Why the service centre has not sent the set to Delhi?
2. How the touch screen became slow? Is there a chance to change the touch screen panel and replace the same with old one?
3. When I contacted about this complaint to Bangalore the centre people were not ready to give the number of Centre head. Why Nokia is careless about their customers?

This type of attitude is hurting me. I am expecting your reply immediately. As of now (ie Oct 20/10/11) the above set is getting incorrect sound in the set (The opposite person hears the aeroplane like sound). Please give me suggestion to replace the above set. Otherwise I will go to consumer grievences forum.


Yours

B V Suresha
Bureau Chief, Prajavani Kannada daily
Gulbarga