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[Resolved]  NSDL — Passport submited as proof is invalid

Hi....I have applied for some changes in my existing PAN card (ACHPL2248L) and acknowledgement no. [protected]. The correction which I have asked is that the existing card displays name as P D LOTULKER and in this request I asked to print new card as PRABHAKER D LOTULKER. I have provided valid passport copy for the necessary chages which confirms each and every personal details. The queries raised are to provide IDENTITY AND ADDRESS PROOF on complete name as PRABHAKER DATTATRAYA LOTULKER. I was thinking that passport is considered as one of the powerful document for every case but NSDL proved that it dosn't add any value. My passport says: Surname: LOTULKER, Given name:PRABHAKER, Fathers name:LOTULKER DATTATRAYA. I fail to understand the problem and thought that this might be the reason where people gets irate and apply for 2/3 cards with different names. NSDL want me to provide additional proof to release my new card. I want to inform one more thing that by using the same PAN card number I have payed lacs of rupees as INCOME TAX and filed IT returns by using the same PAN number.
Summery: ONLY LOYAL TAXPAYERS ARE TAKEN FOR RIDE AND OTHERS WHO LOOTED THE GOVERNMENT ARE ENJOYING.........
Regards,
Prabhaker Lotulker
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Aug 14, 2020
Complaint marked as Resolved 
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NSDL seems to have lost logical thinking power. In a similar instance, they rejected Driving Licence as valid proof of address. The reason they gave was it shows First and Last Name on first line and the husband's name or the middle name on line second. The NDSL argued that the name should appear extact as in the PAN form submitted to them which is Last name, first name and middle name. This is completely ridiculous of such a big organisation. The Driving licence is provided by Govt. of India and they have their own format, it is not printed by the licence owner at his home. As long as it clearly says what is first name, last name and middle name, any person with reasonable brain will accept that as a valid proof. If they dont trust it, they can verify with RTO as well. But NSDL...as bearaucratic as they could be are not accepting it as a proof. However, they have issued PAN's to other people I know who have given driving licence in same format as I gave.

This is true democracy.

Can a RTI complaint be filed against them?

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