[Resolved]  Omer Travels — Very POOR BAD service

I booked the bus ticket from hyderabad to pune in "omer travels", they given sheduled departure time at 8:30 PM seat no 31 and they told me as push back seat. But the bus started at 11:30 the y picked up the 8:30, 9:30 and 10 :30 passengers in same time . and actully the bus capacity was 28 but they given 34 seats, in last row they made a seat it is like bench . they given to six pepole . when they are asking the managent they are not responded pepole . From Hyderabad the bus was started at 11 :30 and they are pick up the passengers from in between the way . this was very un conditional behaviour by driver and managemnet and they are not properly responds to passengers and one of passenger he travelled earlier also he faced the same thing .I am not sure whether it is management problem or drivers and agents problem . before starting the bus they will stop at wakad in pune but they dropped me at pune railway station at around 12:30 PM after getiing down bus i suffered with back pain and i could nt able to go office, . the bus no was i am not sure AP16 7672 but AP16 and starts with 7 ... . jotrney date 3- Nov-2009