[Resolved]  Omer Travels — cheating

Address:Hyderabad, Andhra Pradesh

omer travels is a big fraudster.....i hav booked a ticket by visiting omertravel office in afzalgunj..on 11 nov...my bus was on14 nov 6 pm,when i went to thier office on 14 nov to take the bus with my luggage.they said my bus is cancelled...and they lied that they called me on my mobile..when enquired near i realized bus is not cancelled instead they are selling the already booked tickets at higher price...and to the people who booked few days before at lower price they are saying bus is cancelled...so by cheating passengers they are making money....and they hire gunda type workers to fight when any body complaints...when i book a ticket to Mumbai...i have payed 500 rs extra for the same seat of mine which i booked on 11 nov 2010...in my case they dont even called...when i went to their office with my luggage ...they said my bus is cancelled...they can arrange a seat for me if i pay 800 rs more...i dont had any option...after a big quarell they says i hav to give them 500 more.i had no option other then to take the same bus by paying 500rs extra.... request evrybody not to use services of omertravels...they are big cheaters and fraudsters...strict action should be taken on them
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
customer support has been notified about the posted complaint.
Complaint comments 

Comments

in my bus itself they were 8 people with same complaint
omer travels guys are pure ...i booked a ticket to chennai from hyderabad ..i paid 1100 for non AC bus...when i went there they said that bus was cancelled and they asked me to sit in the floor of another bus and travel to chennai...i fought wid them..they said they cant do anything..so i was trying to leave...they just pulled the tickets from my hand and left...so tht i cant launcha complaint...pure ..
Hi,

Below is my situation, which I travelled from Bangalore to Hyderabad with OMER TRAVELERS.

I belive OMERS TRAVELERS are . "Ashok" who was representing OMER @ Bangalore Megestic office was trying to help people arrange with the seats & asked me to forcifully getup from my allocated which I unfortunately booked it through RED BUS.

He asked me to sit on the seat which was behind, was booked by some agent and the customer visited the agent personally.

He said that Tickets which were booked through internet were given second priority.

When I objected to this and tried to call RED BUS, Asok did not retun my ticket which he had snached from me. I did not have RED BUS number with me to call either. When still I objected for not comfortable sitting on the other seat Ashok & other 2 people from OMER travels came to beat me.

I asked for my refund so that I will walk away, but they said that its a Online booking and they cannot retun my money.

I was totally in a panic and pissed away situation --got sandwitched between RED BUS & OMER.

Unfortunately I could not get down also, since the bus was moving they were not allwoing me to get down.

Nothing to do, I had to travel, Dont know when these will be caught by Police. I beleive Cyber police need to act on this.

CAN ANYONE TELL ME THE PROCESS TO CONTACT CYBER POLICE...
I agree ..if you check on redbus the costliest bus service is Omer and when you enter the bus it is no different and sometime worst than kesineni, kaleshwari, jabbar, diwakar, dhanunjaya and offcourse HKB .

Omer travels keep waiting till 11th hour to expose there seats to the travel agents like redbus..
One more thing they don't provide any support to their bus in case any thing happens to the bus ...I travellled standing in another bus for 3 hours because one of the Omer bus got some problem ...Never use this ..Use the best travels like kesineni, kaleshwari, jabbar, diwakar, dhanunjaya and offcourse HKB .I am a regular traveller on HYD-BNG route and I have faced and heard a lot of stories of Omer bus ..
The best thing guys we can do is call redbbus and rate it poor..I know this is not enough but this is what we can do the least to save other passengers ..I have already done that ...Now its you who need to do that ...
I was travelling in the month of feb 2011 from hid to Bangalore.the bus came 2 hours late and broke down after jadcharla.the replacement bus came only after 7 hours.can you believe I reached home about 10 hours late.d
ihave being travelling from aurangabad to hyderabad by Omer travels , for the same i had booked the ticket from redbus.co.in, but during travel at my boarding point bus operators initally refused to except my ticket as justifying that online booked tickets are not valid, later they found that for same seat two to three tickets are booked and finally the made arrangement where we have to sit in cabin or passage or two persons on one seat. same issue i have immediately informed to Hyderabad customer care they had some discussions but matter was still not solved. and finally i have to travel by sleeping in passage.

Ticket Details
Passenger name
Mr vishal hiwale
redBus ticket #
TD6Q95384576
Seat number(s)
S2

PNR #
OMRNG4M[protected]
Really they are big cheaters and fraudsters...strict action should be taken on them. there license should be cancelled.
WORST WORST WORST travels. i have booked through online, but no bus was arranged on that day from hyd to banglore.and they dont give the correct contact no.s also in online(abhibus).
I bought a ticket from the web from Red Bus with Omar Travel from Hyderabad to Goa, Panaji. The ticket cost 1750 rs and was said to be with AC. I met at the pick up point at 6pm, and I was taken by car to the bus, which showed to be a very old one with no AC. As I was the only passenger in the bus, I had to wait while they put on some diesel and drove a round to pick up more people. After a couple of hours we started the journey and arrived in Panaji at 2:30 pm the next day. After the plan we should have arrived at Panaji 8:15 am. So we were 6 hours and 15 minutes late according to the scedule. Of course I will not ever buy a ticket from this compagny again. Kirsten
Dear sir/Madam,
Details : OMER464957
Route : Aurangabad to Hyderabad
Bus type : Semi-sleeper
Arrival time : 6.00 am

I have to be present for Interview on 9.30 am of 11.07.14. Accordingly, I have booked for Omer travels on 10th July, due to its arrival time i.e. 6.00 am.

1) But when I went to Aurangabad, and contacted given no. Which was outdated and goes to another travels office.
2) After reaching to location (different than given location), bus came late by 45 min.
3) They forcefully drag to in one bus for which I didnt booked.
4) That bus arrived at Hyderabad on 12.30 pm (6.30 am late).
5) Since, I thrown out at interview due to late coming.
It is very very upset situation for me from the heart and I have strong emotions.
The loss incurred to me will not be compensated.But this type of service will punish a lot for any other people also.
Therefore, it is my complaint reg. wrong information, wrong bus, bad service etc.
This is for your kind action please.
the most worst bus service do not go for omer travels all are cheaters, at least they won't give respect to the passengers, they are money eaters, brain eaters

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Omer Travels
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    55%
    Complaints
    22
    Pending
    0
    Resolved
    12
    Omer Travels Phone
    +91 40 6613 1187
    +91 40 6620 0013
    +91 40 6620 0014
    Omer Travels Address
    Shop No:15-5-818/A, Gurudwara, Afzal Gunj, Hyderabad, Andhra Pradesh, India
    View all Omer Travels contact information