Omer Travels — Non Refund

Address:

Andhra Pradesh

I had purchased a bus ticket for the night of Sunday, 5th May 2013, from Hyderabad to Bangalore from Sharma Travels, Paradise Circle, Secunderabad. Contact Person Akbar, phone #[protected]/27721051/66387555/66387587/[protected]. These people suggested that I use the luxury sleeper bus by Omer Travels for the requested journey. They took INR 1500/- from me as ticket charges (Ticket # OMER255812). However, this bus (Regn # KA 01 AD 1500) broke down 100 kms outside of Hyderabad and we were stranded on the highway for 4 hours. They made no alternate arrangements and the driver Rustom (Phone #[protected]) escaped saying his manager Wahab (#[protected]) was not lifting the phone. Later on, the highway patrol assisted us in boarding a local bus to the Kurnool Depot where we waited till morning to board a non-AC sitting bus for Bangalore, all this at our own cost.

Till date, neither Sharma, nor Omer Travels have any intention of refunding the money whatsoever. I will also report this matter to RedBus, MakeMyTrip and AbhiBus and others who entertain small time fly-by-night operators like Omer Travels. I request you to take strict action against these shady operators who think they can get away with anything.

Thanks,
Roy
[protected]