[Resolved]  One Stop Shop — Fake service and monthly charges

Address:

North 24 Parganas, West Bengal

Dear sir,
1 .We are a IRCTC agent and we have got this service from One stop shop Business Partner Code is BP00052318 since more than 1 and half year but they most of the time not providing us suitable service and now we are not able to book any ticket due to technical problem since 2 months. When ever we make a call to Customer Care they are give us a time but remain the same while we have taken this agency by nonrefundable 10000 Rupees. so its our heartiest request to you please help us and do the need full.

2. From the month of november 2010, i have been levied a monthly charge of Rs. 100/- which will be continuing every month, I want to say that The person whose turn over is below 10000/- a month how can he give Rs. 100/- every month out of such a low margin. Like the customer comes in with his own wish , if we don't have customer then how will we survive in this field.
which , I thinks The Company also wants.
I want you people to rethink over this issue or many of our distributors will have to sacrifice their Rs. 10000/- deposited with you people (which is non refundable) otherwise also.
Also I want to say that , it will malign the image of your company more and more which is already not very good in the market. (unless you people are working for a big chance only) . I think it is a big step towards winding up .
It is not at all a wise decision . also I want to know what is this charge for . what super services we are getting from your side. we have invested , we are working, we provide credit to our customers. There is no support from your side . not even a billboard. and now this Rs. 100/- tax every month.

I talked to Mr. Jaspreet (owner of where we get value in our account) he just said it will be like this from now on.

Is this some kind of Dictatorship or what. whatever you say , have to be done.

Sorry sir, at least I am not ready to work with a company which is accomplishing its goals by stepping on its own distributors. De-spite of giving some advantages you people are surviving over the hardwork of your own distributors. . If this is so, then i want to remind you that this company is not going to be any where from now on.

Thanks and regards
Shantanu srimani
44/H/2 Deben Dra chandra Dey road Kolkata - 700015
Contact: [protected]
Mail: [protected]@gmail.com