[Resolved] Onida — Not working - within one and half month product was dead | |
Deficiency in Manpower in Service Centers Dear Sir, Ref: Complaint Reg No: L306 Dt: 19-12-07 Product: Onida DVD Player / DFX-5957 We bought that in M/s Saravana Stores, T. Nagar vide bill no: 52886 on 10-10-07, 20:50Hrs. We enjoyed their product just for 50 days only. Then it was dead and we registered the compliant over phone. Their rep identified the fault and taken the faulty part from Player[protected]. But till now there is no progress in rectification. Every week i am calling them they are postphoning this matter. Was this information helpful? | |
Aug 13, 2020 Complaint marked as Resolved | |
3 Comments | |
Comments
Onida — will not buy ONIDA products
i have purchased ONIDA 29 " flat color tv 16/17 months back , i started giving me the problem related to picture distortion,color fading/changing ,some abnormal sound while working. i raised an complaint after repeated followup service engg visited changed some coil to higher rating , still picture distortion was not solve.then after raising another complaint no body attended ,then came in the service engg boss but could not solve the problem ,then it wa unattended for @2 months , then after again followup with main boss they took away the pcb for rectfication and still the problem is unsolved . when i spoke to them they are saying the picture tube is bad and need replacement which will cost @6500 rs.it seems the policy of ONIDA to prolong the problem the take the product out of warranty and then charge the coustomer . i am really fade up with the ONIDA product , i think i am so frustated that i can throw this ONIDA tv . i will not buy any of the ONIDA product henceforth in my life.40%
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+91 20 2837 5561 [Mumbai]
+91 22 2820 0435 [Corp Office]
+91 16 1323 6835 [Punjab]
MIRC Electronics Ltd. Onida House, G-1, M.I.D.C, Mahakali Caves Road, Andheri (E), Mumbai, Maharashtra, India - 400093
THIS IS TO BRING IN YOUR KIND NOTICE THAT I HAVE PURCHASED AN ONIDA AC IN APRIL 15th, 2008 FROM SHAMLI FROM MUKESH ELECTRONICS HANUMAN ROAD SHAMLI. SIR WE HAVE REGISTERED A COMPLAIN AGAINST THIS AC ON MARCH 14TH, 2013. THE COMPLAIN IS THAT THIS AC IS NOT FUNCTIONING PROPERLY THERE IS SOME ERROR IN ITS COOLING COIL AND DISPLAY. FIRST OF ALL WHEN WE REGISTERED OUR COMPLAIN NO ACTION WILL BE TAKEN ON IT FOR A MONTH AND WHEN WE TOLD THEM THAT WE FORWARD THIS MATTER TO CONSUMER COURT, COMPANY SEND HIS ENGINEER BUT YOUR ENGINEER IS INCAPABLE IN REPAIRING IT WE AGAIN MADE A COMPLAIN AND YOUR COMPANY AGAIN SEND THE SAME ENGINEER.. BUT NOTHING WOULD HAPPEN IN OUR FAVOUR. AFTER MAKING COMPLAIN TWO OR THREE TIMES AGAIN AND AGAIN TODAY YOUR COMPANY'S ENGINEER HAD COME AND DECLARED THAT IT IS NOT IN HIS HAND TO REPAIR THIS AC.. SIR I WANT TO TELL YOU THAT WE HAVE THIS AC IN GUARANTEE PERIOD ND EWC OF THIS AC TOO. SIR WE WANT IMMEDIATE ACTION IN THIS MATTER i.e. WE WANT A NEW AC OR WE WANT THIS AC TO BE REPAIRED COMPLETELY.. UNLESS WE WILL GO TO THE CONSUMER COURT.
SIR YOU HAVE ONLY 24 HOURS TO TAKE SOME ACTIONS AGAINST MY COMPLAIN UNLESS I AM NOT WARNING YOU I AM ASSURING YOU THAT I AM FILING A CASE AGAINST YOU.
THANK YOU
SUBODH KUMAR AGGARWAL
AGGARWAL MILLS STORE
HANUMAN ROAD SHAMLI
MOB.[protected]
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