[Resolved]  Onida / Television — not working

With an impression of “Owner’s Pride” I purchased an Onida TV (Model C021BL DUA) and a DVD player just 3 years back. Within one year, the remote controller of DVD became out of order and I had to go for a duplicate from the local market. Now the remote of TV is not working. Your authorized dealer at Malappuram (Messenger Electronics, Tel:[protected] repaired the PCB (Job No. 1211) but the problem still remains. (The problem is not of remote, but the TV device that receiving the signal from remote is not working, which the Service Centre could not trace out). I do not know where to go now!! Now I am “envy on neighbour’s Kelvinator”. YOU MUST UNDERSTAND THAT A CUSTOMER’S REMARK IS THOUSANDS TIME EFFECTUAL THAN LAKHS OF ADVERTISEMENTS. (Original Onida Remote Controller must be available in the market, as remote controller is an inevitable part).
How can you help me now?