[Resolved]  Onion Insights — not paid for mystery shopping

Address: Tamil Nadu

this onion insights company based in mumbai gives a part time job opportunity in the name of mystery shopping and I enrolled myself and completed my 1st mystery shopping at barclays bank, and I was promised to pay 250 rupees, but it has been more than 5 months and the company is not ready to settle that 250 rupees. Despite of my regular emails asking for money, nothing has changed, I am getting irresponsible reply if call the landline numbers. Also, the company demands the mystery shopping workers to purchase products like shirts, pants, pizza, optical lens, gadgets worth 500 above and up to 1000 rupees from their own money and the company will reimburse later, which I have luckily not attempted. At last my first and last mystery shopping experience has turned as real mystery.
Was this information helpful?
No (2)
Yes (21)
Aug 13, 2020
Complaint marked as Resolved 
 
56 Comments

Comments

@Umesh Walia - you can send us your resume on [protected]@onioninsights.com and our HR team will connect with you if we have openings available for your profile.

Thank You,
Onion Insights Team
Mumbai, India
very unprofessional people
payments never comes on time and whenever you call them there ready with some new excuse
I got a reply from Finance team on 2/12/2013 and 4/12/2013 regarding the issue of pending payment, you assured me that the payment will be released SOON, but till now the payment is pending. please inform me how many years will take to release payments

Ref 1-Job ID #34720

Ref 2 -Job ID-#35364
bijuclt
Yes They are cheat. They just make shoppers to do the audit and after that they cancel the shop and do not pay them at all.
I am registered Mystery Shopper with Onion Insights for more than 2 years. In the course of past few years I completed multiple assignments. There was not a single instance that I had faced any issue with them. All my payments were done correctly and without any hassle. Sometimes it got delayed but I have received all the payments.

The team had always helped me in resolving all my concerns. I seriously love working with Onion Insights and getting paid for my shopping expenses.
I too had a bad experience Now there is one Ms vanshika who initially told that payment will be made after 60 days The wen i aksed she told she is looking in the matter Then their Finance Executive Ms priti wrote It will be stelled but nothing ahs been settled so far They just pass the buck but no concrete solution taken or given
The company Onion Insights (http://www.onioninsights.info) is cheating its clients. Despite my work done for them I did not receive any payment from them. I don't recommend to cooperate with them.
But later with a considerable delay I received the payment from the company Onion Insights (http://www.onioninsights.info).
I have been associate with Onion Insights from last 4 years and have successfully completed almost 100 evaluations for them. I am rightfully paid for all the assignments which I have conducted... Yes sometimes it gets delayed but it was never the case that I was not paid for the assignment...

I would highly recommend them if you want to do some exiting assignments.
To be honest I am really surprised to see all these comments about Onion Insights... 6 months before I heard about Onion Insights through my friend who is already a Mystery Shopper. He introduced me to Onion Insights and I have completed almost 10 assignments for them until now and I was paid for all the assignments that I have done for them.

I am really happy working for Onion Insights and all the team members helped me with all my queries about the Mystery Visits very professionally and even on weekends.
Get Paid to Shop was the email I had received from Onion Insights! Being a management student, I did a research about the concept of Mystery Shopping and then signed up with Onion Insights... I had conducted few assignments for them initially and waited until my payments for the first assignment to be credited... Within 60 working day I have received the payment for an assignment that I had done for a leading supermarket and then there is no looking back... I have conducted 17 assignment until now and have been receiving payments for the same regularly... Would definitely recommend them if you want to get paid for the shopping..
Hello everyone!

Abdulla here from Riyadh. Well I started conducting the assignments for Onion Insights almost one and half year back. I have done a lot of assignment for them in Panorama Mall and other different areas of Riyadh.

I always received excellent support from Onion Insights team members. Despite having language barriers, they always accommodated everything to help and ensure that the Mystery Audit is conducted successfully.

And yes I was paid for every assignments that I have done for them until now. Highly professional team and excellent company to work with to help you earn some goodies or extra money in your free time.
In fact I don't like to write complaints, but now I have to. As I have a feeling that I won't be paid for the completed audit.

I audited Hamley's shop in Moscow (Hamleys - More Oceania Mall (606)
Moscow, Kutuzovskiy avenue 57) on the 6th of November, completed the questionnaire the same day and got 9/10 job rating. I spent my own money to complete the audit (bought the toy as it was written in the audit requirements).

Today is the 20th of February and still I'm not paid.

Mystery visit ID# is 104018.

not paid for mystery shopping - Comment #3012779 - Image #0
Onion Insights's reply, Mar 26, 2018
Hi Anastasia,

We regret the inconvenience caused to you and our delay in response to your post here. Our payment cycle is typically 45-60 working days (excluding holidays and weekends)... as you are already aware your payment is processed to your Paypal ID in February itself.

We look forward to working with you in the future and appreciate your support and patience.

Thank You,
Team Onion Insights
Mumbai, India
Dear Friends,

I have the same issue with Onion Insights, I did Hamleys Audits For them in Dubai but they have not still paid me the out of pocket expenses I paid for the Purchase. I was approached by Pooja Salvi who repeatedly assured payment will be done in 45-60 Days and after that I followed up several time, no one responds. The Calls to their Phone number are unanswered .

Latesh Kumar
Onion Insights's reply, Jul 11, 2018
Hello Latesh,

Thank you for your feedback and we apologise for any inconvenience caused to you.

Could you kindly send an e-mail right away to [email protected] and we will ensure you have a response from our team within the next 24 hours.

Our current payout cycle has been delayed due to our offices being shut most of this week due to torrential rains in the city.

We appreciate your patience and trust and assure you that we will revert to you within 24 hours and also provide clarity in your payout date.

Sincerely,
Team Onion Insights
Dear All, Onion Insights posted here and communicated with me that they will pay in 24 Hours but again they just dont respond to any emails and whats app messages after that.
Onion Insights's reply, Jul 22, 2018
Hello Latesh,

Greetings! Your payments have already been processed to your bank account - for reasons of security, we will share the details by email with you. The amount shows fully credited to your account on 16th July - please do check you bank account for the same.

For further queries, feel free to write to us on [email protected]

Thank you,
Team Onion Insights

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit

    Contact Information

    Tamil Nadu
    India
    File a Complaint