[Resolved]  Oriental Insurance Co. Ltd. — DEFICIENCY MEDICAL COMPLAINT

Address:

Mumbai City, Maharashtra

Dear Sir,

I AM AN INSURANCE AGENT LICENSED BY IRDA.

I HAVE TAKEN A MEDICLAIM POLICY FROM ORIENTAL INSURANCE COMPANY SINCE 5 YEARS WITHOUT BREAK

POLICY NO. 124200/48/2011/890 INDIVIDUAL MEDICAL POLICY

1.EVERY YEAR the unscrupulous agent Mr. SAWANT WAS INCREASING MY COVER AND PREMIUMS EVERY YEAR OF THE ENTIRE FAMILY

2. ALSO HE NEVER INFORMED ME OF A BETTER POLICY THE FAMILY FLOATER HAPPY FAMILY FOR WHICH HE WAS TRAINED TO PROVIDE FROM ORIENTAL INSURANCE COMPANY

3.SO AFTER EXTRACTING THOUSANDS OF RUPEES IN PREMIUM FOR YEARS WITHOUT MAKING ME AWARE THAT THERE WAS A BETTER POLICY CALLED FAMILY FLOATER, HAPPY FAMILY

4. AS MY SERVICE PROVIDER THE COMPANY AGENT SHOULD HAVE ACTED IN GOOD FAITH AND MADE ME AWARE OF THIS INSURANCE OBVIOUSLY HE MUST HAVE RECEIVED TRAINING FOR THE SAME

5.IN THIS YEAR IN APRIL 2011 AT THE TIME OF RENEWAL I REALISED THAT I WAS BEING OVERCHARGED 3000/- FOR MY NEW BORN baby (5months )FOR 1 LAC COVER

6.SO I SENT THE PREMIUM DIRECTLY TO THE COMPANY BY COURIER THEY HAVE ACKNOWLEDGED THE SAME.

7.HOWEVER WITHOUT ANY EXPLANATION THE ORIENTAL INSURANCE COMPANY RETURNED MY PREMIUM PAID CHEQUE

8.I AM HORRIFIED AT THIS ATTITUDE AND LEVEL OF CONSUMER HARASSMENT GIVEN TO A GENUINE POLICY HOLDER OF SEVERAL YEARS

9. PLS HAVE MY 5 YEAR RENEWED POLICY RESTORED WITH FAMILY FLOATER/HAPPY FAMILY COVER

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Bosco Fernandes
Director Sales and Marketing
J C AUTO ENGINEERS
SAROJINI ROAD EXTN,
VILE PARLE -W
MUMBAI 400056
INDIA