[Resolved]  Overnite Express — My Gift not delivered but claimed by them to have been delivered by false proof of delivery with wrong name and without address

Innovative Incentive — My Gift not delivered but claimed by them to have been delivered by false proof of delivery with wrong name and without address

Redemption Code-MLZMVTXAXU
Gift approval date 25 th may
Product purchased: Desktop or Laptop -Laptop
When and where you have send the documents-HP Redemption Cell Okhla Industrial Area New Delhi 110020
Exact Name on which the Claim was Registered: MANISHA DAS

Registered Mobile Number-[protected] changed from earlier [protected]
Product Serial Number-CND91241S3
Demand Draft Number-866144 dtd[protected] drawn on SBI Laitumkhrah Shillong
I have forwarded the claim documents by Spped Post Article No EE[protected]IN on[protected]

Present Registered address:Manisha Das, C/O Sh Sumanta Sadhukhan,
POWERGRID Complex, Dongktieh, BPO-Rynjah, Shillong Dist-East Khasi Hills,Meghalaya PIN-793006, Ph :[protected]

On 28 Jul as intimated "Your claim has been approved and Vide file number 111205" by Innovative support executive Reetie in response to ticket id:QMS-431309

On Thu, Aug 27, 2009 at 1:46 PM, Accounts wrote:

Dear Sir,
This is with reference to your Postal Address as under, in our records for sending your claim/gift. For this claim our SID no. 621615
"Current Address""" Manisha_Das C/o.Sh Pran Gopal Das, Daspara P.O-Buroshibtala,Dist- Hooghly Chinsurah-712105 West Bengal [protected],[protected] [protected]@gmail.com
Remarks :Address not served by courier
So alternate address provided as "Please arrange to deliver the gift at Sh K.C.Sadhukhan, Sahebbagan (Near
Sahebagan Football Ground), PO-Bandel, Dist - Hooghly, West Bengal 712123.Ph[protected] / [protected]"
Though this address is updated as confirmed by mail from Hp on Jun 17
On 4th sep Reetie provides "For this claim our SID no.621615"
then Asha Pandey to me show details Sep 11 (4 days ago)
Dear Sir,

I wants to inform you that your gift will be dispatch on dated, 14/09/2009 through overnite courier vide docket no[protected], hopefully it will be delivered to you within 10 days.
Asha

But this was invalid with no track record

Address still 1st registered address till Sep 19
Sep 21 :assurance for dispatch of gift by 7-10 days

On Oct 7 Reetie wrote Reetie to me show details Oct 7

Dear Madam,

For this claim our SID-621615.

Shall update your address today as provided by you.

Manisha Das,C/o. Sumanta Sadhukhan,PowerGrid Complex, Qtr No B-23,Dongktieh, BPO-Rynjah,Shillong- 793006
Ph :[protected]/[protected]

On Oct 29 Shikha says shall update by tomorrow but no status update received till date

On Onv 7 Manpreet informs the File No as 209315..HOW DOES IT GET CHANGED ?
On same day Shikha says "Your Gift has Been Dispatched through Overnite Express Couriers on, vide their Airway Bill Number (AWB):[protected]" where the consignment note bears name MANISH Das with no detailed address but my name is MANISHA DAS. What is the proof that you have delivered anybody can sign and consignment was delivered without detailed address isn't it surprising?

Please track my case from the starting to avoid misunderstanding with my Redemption Code and email id and name and DD no, Product Sl No and revert to me at the earliest.

The complain is withdrwan as by the prompt response and co-operative attitude of all the parties involved I have received the gift today

The complain is withdrawn as by the prompt response and co-operative attitude of all the parties involved I have received the gift today

The complain is withdrawn as by the prompt response and co-operative attitude of all the parties involved I have received the gift today