[Resolved]  Pai International Electronics — No action from either of them

Address:

Bangalore, Karnataka

Hello,
I had gone to a Pai international (Malleshwaram) showroom to buy a mobile phone on 31/3/2012.
I even swiped my card for 17,300 RS in a Axis bank swipeing machine, but due to some server problem I was not able to get the transaction receipt but amount from my debit card(account) was deducted.
After that the showroom people checked the transaction history, since they din't had the transaction receipt they din't get any information regarding the transaction.
So here comes the exact problem, I tried speaking with them regarding this but at any point of time they din't agreed to me.
At last they finally came to a point where they called the Axis bank manger actually to be honest the person whom I spoke with was even worse than these guys.
I explained everthing to him but he just kept on telling its not our mistake its technical issue and also told that he can't do any thing but send a mail as transation was not sucessful at the start. After some time he told I am in home and I can only send after Monday.
You will have to walk up to the bank people and recredit the money to your account.
Its been 3 days now, neither I got response from Pai International nor from that so called Axis bank Manger.
My question is what was my mistake? swipeing the card.
Why I have to run around for which I din't had to done any mistake for my money behind these people.
I am posting this mail as nobody sholud face the same problem as I have faced, lost my money and waiting for people to do something who are least bothered about my money or my problem.