[Resolved]  Pantaloons — Pay back card

Address:

Tamil Nadu

Last april 2012 we gone for a puchase in Pataloons in Chandra Metro Mall and we bought around 5000rs(apporox). At that time they gave a memebership card called Green card. At the time of issuing the card they said it accumulate the amount of purchase and if the value >8000 we will be eligible for 3% discount.
We purchase around 4500rs(approx) on Nov 2012. At that time they issue a new card saying that the old green card is not valid you can update to PAYBACK card with the same points and amount. I trust them and buy the new card. At that time the value of points and amount is crossed Rs.8000/- and we are eligible for 3% discount on all days.

Yesterday 27.4.2013. we purchase for Rs 4727/- as per the membership card we ask the discount. But they didn't give the same. They said that your card only have the value of 4500 it is not crossed 8000 so you are not able for the discount.

We request the Customer desk manager for the same. But they also simply saying the same.

For my understanding, it is a totally catch add for attracting the customers to their shop.
My advice is not to get any cash back card.

Thanks.