Pantel Technologies — Non receipt of Penta Tab IS701R, id-PENT00484 | |||
I had booked BSNL Tab and received booking No.PENT00484, the company vide their e-mail dt.23/3/2012 asked me to deposit Rs.3499/- + bank charges of Rs.25/- in Punjab National Bank, accordingly on 26/3/2012 I deposited cash in PNB Linking Road, Bandra (W) Branch vide challan downloaded from the company's e-mail which was attached and was informed that the above BSNL Tab would be delivered within 96 hours. Now its more than a month and I have not receive the Tab nor any reply to my e-mails sent to the Co. The Telephone Nos. displayed in the letter as contacts is found to be switched off . The Company had advertised that 1 lakhs Tablet were booked in 3 days. But where are the Tablets. It appears that the customer who have paid the money for Penta Tab IS701R are being taken for a ride. I request you to kindly look in the matter and do justice since the Penta Technologies are neither responding to my mail nor am I able to contact them for the phones being switched off. Peter Fernandes [protected]@rediffmail.com cell 91-[protected] Was this information helpful? | |||
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customer support has been notified about the posted complaint. | |||
 6 Comments | |||
Comments
sir my pre-booking reference number ls – .PENT0080063 and i have paid Rs 3749 (tab cost 3249+ 2G sim cost 250 + fright charges 225 + PNB charges 25 ) by challan as prescribed by you at PNB, NAD branch, Visakhapatnam, Andhrapradesh on 19th may 2012 (challan no M87733) please give me information reg. when i get my tab and how . Already i have sent three mails to you and there is no response, and even there is no respnose from the tele phone no that given you. Kindly give the information.
thanking you[protected] Rajeswara Rao .M
thanking you[protected] Rajeswara Rao .M
I have booked for the Tpad and made the payment in Punjab National Bank. In the letter they sent for making payment it was noted that the product will delver within 96 hours. But now (after 20 days, the product is not delivered. All the contact numbers of the company are busy or not attending. When I call to customer care number, after holding the phone for 30 minutes no executive will attend the phone. The only result is losing customer's talktime by holding the phone. My booking Id is PENT0047520. When sending mails to the customercare, they will reply that the product will send soon. No clear reply from company side. This is a serious issue. The company is liable to protect the Consumer Interest.
Regards
Jeejesh.T.D.
Regards
Jeejesh.T.D.
Pre-booking reference number – .PENT0090806
hello Pantel technologies,
I havent received my tablet, any call. nothing, no further reply of e-mails. My ref. number is as above. I had received Tablet confirmation on[protected]. I was eager to purchase this tab and filled challan of punjab bank provided in my mail on[protected]. Punjab bank is located in ahmedabad(mahalaxmi paldi branch). still no mail/call for dis patchment has been made by you. I am little worried and when would I be able to get my tablet. I had made payment as follow
1. Product price: Rs. 3, 249
2. BSNL 2G Data plan: Rs. 250
3. Freight charge applicable for home delivery: Rs. 225
(for living in ahmedabad)
4. PNB Transaction Fee: Rs. 25
5. Total amount to be deposited = Rs. 3, 749
Please deliver my tablet as earlier as possible
Reply.
-Dhruvanshu Vatalia
[protected]
hello Pantel technologies,
I havent received my tablet, any call. nothing, no further reply of e-mails. My ref. number is as above. I had received Tablet confirmation on[protected]. I was eager to purchase this tab and filled challan of punjab bank provided in my mail on[protected]. Punjab bank is located in ahmedabad(mahalaxmi paldi branch). still no mail/call for dis patchment has been made by you. I am little worried and when would I be able to get my tablet. I had made payment as follow
1. Product price: Rs. 3, 249
2. BSNL 2G Data plan: Rs. 250
3. Freight charge applicable for home delivery: Rs. 225
(for living in ahmedabad)
4. PNB Transaction Fee: Rs. 25
5. Total amount to be deposited = Rs. 3, 749
Please deliver my tablet as earlier as possible
Reply.
-Dhruvanshu Vatalia
[protected]
Dear Mr. Jeejesh,
As per our records, your T-pad was delivered by GATI courier[protected]. We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.
Regards,
Customer Care
Pantel Technologies
As per our records, your T-pad was delivered by GATI courier[protected]. We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.
Regards,
Customer Care
Pantel Technologies
Dear Mr. Bilal, as per our records, your T-pad was delivered by GATI courier (ref[protected]
Dear Mr. Rao, as per our records, your T-pad was delivered by GATI courier (ref[protected]
Dear Mr. Jeejesh, as per our records, your T-pad was delivered by GATI courier (ref[protected]
Dear Mr. Dhruvanshu, as per our records, your T-pad was delivered by GATI courier( ref[protected]
We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.
Regards,
Customer Care
Pantel Technologies
Dear Mr. Rao, as per our records, your T-pad was delivered by GATI courier (ref[protected]
Dear Mr. Jeejesh, as per our records, your T-pad was delivered by GATI courier (ref[protected]
Dear Mr. Dhruvanshu, as per our records, your T-pad was delivered by GATI courier( ref[protected]
We sincerely hope that you are enjoying using your T-pad, and regret any inconvenience caused to you.
Regards,
Customer Care
Pantel Technologies
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After the completion of the above time line which was 96 hours i have exchanged enough mails with the concern ([protected]@pante.in) but unfortunately not revert also the mentioned contact numbers are being switched off.
Bilal ahamd shah
[protected]@gmail.com
[protected]