[Resolved]  Parveen Travels — Seat not confirmed-Poor service

Hi

I booked the ticket on 21st from Chennai to Hyderabad (Travel date:23rd jan-09)

Seat not confirmed. Case Number 722105

I spoke to redbus serveice people every body asking for all the details and told we are booking the ticket for you.asked me to wait for 15mins after that no communication happened.

Again i called Radha Picked the phone again same asking for all the details like date of journey...bla bla..

she asked me to wait for 15mins to 30mins...no response from her.

Suddenly i got a call from Bangalore[protected] ..i don't remember her name ..she told that she is going to book the ticket ...

after i hour time i called to[protected] this its bad luck for me ..they kept me on hold for 10mins ..in the middle person name called Satish, , , he asked all the details ..same story ...

finally he told no ticket avilable ...pls raise request to [protected]@redbus.in.

what happend in the middle ..every body tried to book the ticket ..at last simply he told pls raise a request ..

what these people are doing i didn't undersatand .

Thanks for gooood service from you (Redbus.in)

Pls repay my amount asap.

if you are not able do the service properly..pls quit from this service..

lake of coordination among u r employees.