Passport Office - Hyderabad — Delay in passport dispatch for Minor passport application

My wife have applied for the minor passport of our son on 4th Aug' 2008 under Tatkal Scheme. They told that the passport will ready on 8th August 2008. On that day my wife came to passport office to collect the passport. But they didn't gave the passport and told that the passport is not ready and will despatch soon. In your website when I checked the status it initially mentioned that passport would be despatched by 25th August. after 25th August the status has changed to "OTHERS". When i called to Enquire, they told that they are waiting for " Annexure H ". My Wife submitted the " Annexure H " on 2nd September 2008. The minor passport should have been despatched within 10 days as per your website as there is no police verification involved. I'm wondering why it is taking so long. Please expedite the process as we need the passport urgently. File number is HYD-C[protected].