[Resolved]  Paulo Travels And Red Bus — Harrassment by Paulo Travels

Address:

Maharashtra

How Badly can a bus journey spoil your holiday..i saw it yesterday when i chose redbus to book a Paulo Travels Bus MH 07 c78 from Goa to Pune.
The bus broke down after one hour of travel and they waited for some bus which was going to Ahmedabad. The passengers had to stand in heat for 1 hour. The bus was horribly bad. Does red bus check the travel agents they use i wonder?? If you are charging money for Volvo do you send a bus with no air suspension..and moreover not a Volvo? The seats were bad and congested.The bust was smelling.
Then started the never ending journey till Pune. The driver had a picnic time when he stopped the bus for picking up his friends or some goods for transport. He was stopping at so many places and at Kolhapur he waited for another driver of their company for 2 hours??
The harrassment did not end there...they dropped us in Pune at the outskirts of the city. There was no pick up for the city. The person in Charge of Paulo office said a van was coming..there were 20 people standing there and a van would come at 10 o clock and then it would drop few and come back again? When old people started complaining the conducted abused them saying you are not doing us a favour by coming in our bus. You have to get down at Katraj only we will not go to Pune city.
So any one who wants to get harrassed, be maltreated, get 3-4 hours late to the destination, and not reach the destination but kicked out of the bus in middle of the night...please please please travel with Paulo Travels who do not know how to value their customers and spoil their time and holiday!!