[Resolved]  Payback.in — Payback points not credited for rs.2000 transaction at pantaloons

Address:Kamrup, Assam

Payback card offers payback points for shopping at pantaloons.
4 points for every rs.100 transaction at pantaloons.
On 12th july 2012 , I DID 2 transactions at pantaloons,g.S.Road guwahati . 1st was worth rs.2000 and 2nd was worth rs.475.
But I got only 19 points (for rs.475 transaction).
I must get 80 more points for rs.2000 transaction.
I wrote them many times but they always tell its processing..but I haven't got points till now.
Details :
payback card is swiped and number is printed on the pantaloons invoice.
Payback card no. - [protected]
tr no. - 11690
till no.11
inv. Num.000214,
tid[protected],
cashier name- ratul deori,
reciept no.0001394
st : 1146,
ch : 49714 ,
date - 12/07/2012,
time : 12:44 pm

plz credit my payback points otherwise I will never use payback card again and will tell my friends not to use it.
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Aug 13, 2020
Complaint marked as Resolved 
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Comments

Dear customer,

Hi I am Priya from Future Group. I regret the inconvenience caused to you. Please write to us at [protected]@futuregroup.in along with your contact details and reference id 5479 and we will get back to you.

Regards
Priya
Future Group Care
Dear customer,

Just a reminder that we haven't received any response from your end.

Regards
Priya
Future Group Care

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