Paytm Mobile Recharge — Recharge not credited but amount debited from my account

 
32 Reviews
Maharashtra, India
 pll.sindhu
Hi ,

I had recharged Rs 50 via Paytm to my BPL prepaid card. But the amount is not credited to my phone but it is debited from my credit card bill.
Please reply back to my mail id: pll.[protected]@gmail.com

Complaint comments  31 Comments     Updated: Share0Tweet0

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Reliance GSM Mobile Recharge — NOT CREDITED THE AMOUNT PAID THROUGH CREDIT CARD FOR RECHARGE

Dear Sir

I have recharge my phone on 08/04/2009 through credit card for Rs.100/- but with no response till date. I had talked to Mr. Mohd. Hasim at reliance customer care but with no response till date.

My transaction ID no. is [protected]. Payment shown in the credit card statement is successful.

Kindly recharge my phone for Rs.100/- or send back the transaction to my credit card. So that my money should not be waste.

Thanks

Akbar Ali
T-2/6 Mehrauli
New Delhi.
Mobile No.[protected]

Reliance GSM Mobile Recharge — Re: miss place recharge

i am from kurnool i have recharged one of my account with 199 rs recharge but in some mistake i have said my mobile number wrong please reimberse my account to my mobile number [protected]...
[protected]
i have recharged mobile no [protected] at 100rs on 06062011 for one time. but i did not receive recharge value(100Rs) trasection is 1839126 plz answer me my e mail id [protected]@gmail.com&solve my problem i have do such
@appajodu

We have reviewed your transaction. We have initiated a refund for your unsuccessful transaction on PayTM.com.

Feel free to contact us for any further assitance at [protected]@paytm.com.

Best Regards,
PayTM Customer Care
Dear Sir,

I had recharged RS.200/-via Paytm to my Reliance GSM prepaid card vide no.[protected] on 19.7.11 at around 12pm.The amount was not credited to my phone balance but same was debited from my netbanking account.

I request you to please look into the matter & reply at the earliest to my mail id.ie.[protected]@yahoo.co.in.

Kindly do the needful,

Thanking you,

Regards,
Sanjivkumar Ram.
i applied for recharge of rs.200 for my MTNL prepaid connection on 25/07/2011..the order number for transaction is 2939002 ...payment was done thru debit card of indian overseas bank...but the recharge was not done...
kindly look into the matter soon...
Dear sir,
I had recharged Rs.200/- Paytm to my BSNL prepaid mobile on 29/07/2011.The amount was not credited to my phone balance but same was debited from my netbanking account.
I request you to please look into the matter & reply at the earliest to my mail vini.[protected]@rediffmail.com.



Kindly do the needful,

Thanking you,
vini bhati
sir, todays i have recharged my cell through ur paytm money got deducted and its showing it is in process bt not getting recharged my cell.my cell no [protected].order no 4501872
Hello,

Mobile didn’t got Recharged but Amount got Deducted
I had done a recharge for my mobile on 2nd Sep 2011 but my mobile did not got recharged.
But the amount from my hdfc account got deducted.
Kindly please look into the below details:

 mobile number= [protected],
 recharge amount =222
 transaction date=2nd Sep 2011

I didnt get any response from you.
Regards,
Meera
Mobile didn’t got Recharged but Amount got Deducted
I had done a recharge for my mobile on 02-Oct-11, TIME- 15:01:51 but my mobile did not got recharged.
But the amount from my SBI account got deducted.
Kindly please look into the below details:

 mobile number= [protected]
 recharge amount =50
 transaction date=02-Oct-11
order no.=5857632
Mobile didn't got recharged but amount got dedugted
i had done a recharge for my mobile on 08-nov, time-06:33:47 but my mobile did not got recharged.
but the amount from my sbi account got deducted.
kindly please look into the below details:

mobile no-[protected]

recharge amount-50


sbi ref no-ig75377863.
Dear Customer,

We are very sorry to read your issue here. Best way to resolve any concern is to send an email to [protected]@paytm.com. We are available 24 hours on all 7 days of the week to resolve your issues.

Remember at Paytm your trust is foremost. Your money is yours unless you have received your recharge. That’s our promise!

Your money has already been refunded to your Paytm Cash balance. You can use this Paytm Cash to pay for your next recharge on Paytm.com.

Please note: If your recharge fails on paytm.com your money gets refunded directly into your Paytm Cash balance. This way you do not need to wait to receive the refund in your bank account. Paytm Cash is your own money which you can use to make payments on paytm.com without requiring you to enter your bank details on paytm.com all over again.

You always have the option to transfer Paytm Cash to your credit card or bank account, just visit the "Order Status" page and click on Initiate Transfer.

To know more about Paytm Cash you may visit http://www.paytm.com/what-is-paytm-cash.html

Should you require any other assistance, please send us a mail at [protected]@paytm.com. You may also refer our online help videos at http://www.paytm.com/faq.htm for more details on our refund process.

Best Regards,
Paytm Customer Care
[protected]@paytm.com
sir, i was recharged for vodofone rs234, dated 27/02/2012, by sbi credit card, amount deducted but not recharged
pls arrrange the necessary arrangements.my mobile no is 91-[protected].
thanks
by ;sundarrajan
paytm debit Rs 333 but i not receive moblie reacharge so pay tm credit my Rs.333 in my savings account
I have recharged with worth of 252 rs but i dif not get any thing order no is 55743219
I have recharged through paytm mobile no [protected] with worth of 252 with order no 55733219 but i did not get any balance. I try to get customer care no also but i did not get it. Plz help me out on this.

Regards
Raman
I have recharged through paytm mobile no [protected] with Rs. 222 with but i did not get any balance.But in my Paytm account its showing success.Plz help me out on this.
i have paid my mobile bill for Rs.1218 today .Rs.300 paytm cash from paytm market place is to be received.please tell the procedure .

regards.

k.francis, mobile number [protected]

Paytm — money not returned to my account

sir, i had recharged my sundirect dth with rs.195 on april 24 but recharge was unsucess, and i had cancelled it from wallet but the amount has not yet come to my bank account, what is the problem.

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    Paytm Mobile Recharge - Recharge not credited but amount debited from my account