[Resolved]  Personal Loan — ING Vysya bank - Carelessness, Name in Defaulters List

In Dec-2007, I have taken home loan from ING Vysya bank. The building was under construction, so full amount was disbursed in Feb, 2008 and my EMI started from March, 2008.

I had taken the option of life insurance too with the home loan. As per the early discussion with the bank the insurance amount i.e. 1000 rupees will be added in EMI, which was fine.

From the 1st EMI itself the amount of insurance was not deducting with EMI and I already complaint about the same in the bank. They have told me that from next month it will be deducted correctly but it was not happen. After 2 months the bank’s executive came to collets the due amount i.e. 2000 rupees and this is going on till date. They have not corrected the EMI figure, after 2-3 months their executive was coming to collect the due. I was not very serious about this issue.

Last month I applied for personal for some urgent commitment. It was pre-approved from ICICI, so I planned to go for it. I have submitted all documents and wait for their confirmation. No response came till 2 week so I called the bank to check the status. They have told me that they have stopped the funding in the area where I am living (what a foolish reason) and they refuse to give me the loan, which was pre-approved.

Then I applied in HDFC bank. They have verified all things and from last 1 month they are telling me that it is in progress (without any proper reason). Till that I was not sure about what is happening.

For safer side I applied in ING Vysya bank too, but when I called them after 3 days they have told me that the bank stopped to give the personal loan without any reason.. I was very socked to hear that. I was very clueless at this point.

Then I forward the document in ABN-Amro, and they have also refuse to give me the loan. Every time when the executives from all the banks were coming to collect the documents they were very confidence to give me the loan more than my requirement, but later when I checked the status from them they refused without any proper reason.

I was still not clear what is going on with me. Then I tried with a private bank (I am not disclosing the name here). I told them the entire story. They have checked all my documents and it was clear. Then they have checked the status online in their common databases and told me that I have some dues and because of that I am in defaulter list. I shocked to hear that. It was the same which I mentioned above regarding the insurance EMI which was the problem because of the bank process.

I thanked that bank which gave me the actual reason.

This is the question about the reputation of a consumer. Because of the bank carelessness, I faced this problem and a kind of mental torture.

Many help for your help and suggestions to come out with this situation.

Shailesh Mewada