[Resolved]  Pizza Hut / Unfair Service Charges — Unfair services Charges of Rs.31.40 at Pizza Hut

Address:Ahmedabad, Gujarat

Dear Sir,

Me & My wife went to Pizza Hut for Dinner at 7.30 Pm tomorrow dt. 01-Sep-12. After viewing menu Card, we have ordered 1. Garlic Bread 2. Veggie Supreme PPP. It take 45 mins to serve order which is very frustrating.

Over & above, in bill Rs 10 (World Hunger donation) & Rs. 31.40 was charged for Service Charges which is unexplained by Pizza hut. As we have not used any of other services from pizza hut, its very unauthorised billed which we paid. Even after dispute,they dont agree on this & we have to pay full amount.

I request to take an legal action for Unfair 10% Service charges.


Address of Pizzahut:

Dodsal Enterprises Pvt Ltd.
Shapath III,
Next to GNFC tower
Ahmedabad
Ph. No.[protected]


Expecting reply.

CA. sanket shah
(m) [protected]
Was this information helpful?
No (0)
Yes (0)
Aug 13, 2020
Complaint marked as Resolved 
Complaint comments 

Comments

services — Service charges

I am getting sms on my mobile no. [protected] from 64611020 saying "Thanks for using (Subscription, TextBasedServices) on Airtel WAP. You have been charged Rs. 20." I do not remember if I have ever subscribed for any such services. Pls deactivate it immediately.
Its definately fair. Its written on the pamphelts on the tables about world hunger donation and service charges are put by many of world leading brands.
Hi This is nikhil from Mumbai.

I went to Pizza Hut at Inorbit mall Malad west.

I was Being charged Rs 10/- as a contribution towards world hunger project 2012.
But i was not INFORMED about it and my bill reflected that amount.
When i asked the manager he Manually substracted Rs 10/- from my bill
and asked me to pay the balance. However they refused to handover me thier
Complaint book and Also they refused to provide me a new proper Invoice.

The bill shows the charity amount which they would claim and get tax exemptions.

What these guys are doing is a very cruel practice to extort money on behalf of charity
and use it for their benefit.

Most of the people dont check thier bill and pay by cards
That means they are actually unaware of such practices followed

Can any one tell me where i can file a complaint ?

Nikhil
[protected]

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Pizza Hut India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    34%
    Complaints
    2663
    Pending
    257
    Resolved
    773
    Pizza Hut India Phone
    +91 12 4402 5100
    Pizza Hut India Address
    12th Floor, Tower D, Global Business Park, Gurgaon, Haryana, India - 122002
    View all Pizza Hut India contact information