[Resolved] PNB — Account debited without receiving the cash | |
Respected sir, My name is abhimanyu chawla, I went to PNB ATM to withdraw money(Rs.1000/- ) from my standard chartered bank ATM card( savings account ), after entring the required amount I pressed OK key and as always the ATM machine showed statement 'please wait your transaction is being processed' , the statement was there for around 10 seconds after which it showed ' TIME OUT'. I repeated the same process to withdraw the money(Rs.1000/- ) which was successful but the balance that was shown in the receipt was Rs. 2000/- less than the previous balance. The amount (1000 Rs.) was charged even for the transaction in which i did not receive any cash. I wish the extra amount( Rs. 1000/- ) that was charged to be added back to my account. I request you to look into the matter and do the needful. DETAILS: PNB ATM ID- N1449600 ( F Block, Vikas Puri ) DATE - 05/FEB/2010 TIME- Around 12:33 PM ATM CARD NO.-[protected] (Standard chartered bank) Savings account no.[protected] (Standard chartered bank) Regards, Abhimanyu Chawla Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 1 Comment | |
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![Punjab National Bank [PNB] Phone](/img/bn/phone.svg "Punjab National Bank [PNB] Phone"){kind=small}
+91 11 2610 2303
+91 12 024 9000
+91 11 2575 5535
![Punjab National Bank [PNB] Website](/img/bn/www.svg "Punjab National Bank [PNB] Website"){kind=small}
![Punjab National Bank [PNB] Address](/img/bn/location.svg "Punjab National Bank [PNB] Address"){kind=small}
7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
My name is onkar singh.I am the coustmer of your bank.My account number is [protected] from banga branch PNB bank railway road, grain market branch.I am having ATM card of your bank.I went to HDFC ATM at chandigarh sec-15c for withdraw RS1000/-.after withdraw 1000rs i left that ATM.but after that when i went to the bank at banga branch to complete my passbook that shows withdraw 4time same day same time and RS3520 withdraw by my side.But i was withdraw only 1000rs.I was going so many time to pnb banga branch for the same but no result and so much harsment and not guide properly
1..I give call to your toll no and complaint no.is 26245469
2.Written complaint to PNB local branch dated was 26 march 2010
3.Written complaict to PNB chairman at DELHI, R.K.PURAM dated was 10 april 2010
4.Written complaint to HDFC BANK at chandigarh sec15-c dated was 10 april 2010
5. Written complaint again to PNB local branch dated 10 april
BUT NO RESULT
please look into the matter and take action as soon as possible
Account no-[protected]
card no[protected].(punjab national bank)
Warm Regard
Onkar Singh
MOB[protected]