[Resolved] PNB — Harassment as well as non very poor service | |||
[protected] Forwarded message[protected] From: Sumesh Jain <[protected]@gmail.com> Date: Sat, May 14, 2011 at 11:03 PM Subject: Fwd: Regarding Highly Disatisfaction from your bank and services To: "[protected]@rbi.org.in" <[protected]@rbi.org.in>, [protected]@rbi.org.in Dear Sir, I am extremely sorry while writing to you that i am very much fed up with your banking system and now i complaining to you as a hope. But one thing i want to told that this is the basic reason that everyone is happy while opening a account with a private sector bank because you bank has only name just like "OONCHI DUKAAN PHEEKA PAKWAAN" So i request you to please credit My Rs.9500/- Plus interest plus my per day salary that i contributed to this work and close my account with immediate effect after that because i dont want these type of services from you peoples. Regards Sumesh Jain [protected] Forwarded message[protected] From: Sumesh Jain <[protected]@gmail.com> Date: Sat, May 14, 2011 at 10:41 PM Subject: Re: Regarding Highly Disatisfaction from your bank and services To: "[protected]@pnb.co.in" <[protected]@pnb.co.in>, "[protected]@pnb.co.in" <[protected]@pnb.co.in>, "[protected]@pnb.co.in" <[protected]@pnb.co.in> Dear Sir, I am going to file a complaint in Consumer court as well as in RBI after so much harrasment from you and if after that i will not get justice then again i will go to electronic media This is for your information only. Regards Sumesh Jain CC: RBI BCC: Consumer Forum On Tue, May 10, 2011 at 7:04 PM, Sumesh Jain <[protected]@gmail.com> wrote: Dear Sir, This is with reference to the below mentioned matter, approximately thirteen days to go and till date no action has been taken. will you please confirm that should i have to go for CONSUMER COURT for My Rs. 9500/- or you will take a necessary action in this regard. Hope you will revert soon or i will be force to present my case to Consumer court. Regards Sumesh Jain On Wed, Apr 27, 2011 at 4:37 PM, Sumesh Jain <[protected]@gmail.com> wrote: Dear Sir, This is with reference to the subjected matter Myself SUMESH JAIN S/o Sh. Ashok Kumar Jain joint holder of account number [protected] in PNB Chaura Bazar Ludhiana since last fifteen years, But i am feeling very sorry while informing you that your service is very far away from other bank's services. My Matter is pending since 25.01.2011 and till now has not been resolved. Let me brief you the case. My father's Pension cheque was released from PPF office on 19.01.2011 having cheque no.639789/07.01.11 for Rs.9500/- and reach to your PNB Civil Line sbranch on 21.01.2011 and they sent the same to your PNB Chaura Bazar Ldh on 22.01.2011, but till now the same has not been credited to my above mentioned account. BUt when today i went to CIVIL LINES BRANCH then they told me that they have sent the same to Chaura Bazar Branch and i have to go there but when i went there then your BANK STAFF does not co-operate with me (i could not disclose the name due to some reasons but i know the name of all that persons) Only one single person has co-operate with me besides that work was not related to him. When i want to approach the manager of the branch then they were also not on the seat. Now i want to request you to please look into the matter and resolve the issue and take a necessary action against the staff as they are not co-operating with anybody. If i have not received my amount pending since 25.01.2011 then how your accounts being recconciled and what is the assurance of it that you are crediting the right amount to right account. I humbly request you to please look into the matter immediately otherwise i have no opetion to go to consumer forum without any further email to you. Hope you will resolve the issue and cerdit the same amount to my account and confirm the same to me thru email or on phone [protected],[protected] Regards Sumesh Jain (Bank Account Holder) Sumesh Jain Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
3 Comments | |||
Comments
sir, please take action immediately.it is a genuine problem.
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Punjab National Bank — For not taking proper action and harassment
This was the mail sent to pnb bank in Chennai on 10th december 2009 but there was no reply till today.To
Bank Manager(Punjab National Bank)
Tambaram,Chennai
Sir
I (Ash Narayan Sharma) am an account holder in PUNJAB NATIONAL BANK at Bachra branch,situated at JHARKHAND.My accont no is [protected].I have authorized my son ,Atul kumar to use the debit Card(card no-[protected]) of this account,who is a student of Sathyabama university,Chennai.On 22nd nov 2009,debit card of this account was lost by my son at chennai and an unauthorized transaction of Rs 23000 was done from your ATM (Code-D2395800).This unauthorized transaction was done at 7:33 pm in two parts(Rs 15000 & Rs 8000) on 22nd November 2009.
We will make an FIR but need some time to reach your bank.We are suspecting that some known ones have done that unauthorized trasaction. So I request you to please save a copy of VIDEO RECORDINGS OF YOUR ATM of date 22nd November 2009.
All the above informations I have gathered from Delhi Main Branch office and my home Branch.
Please favour me so that I can make an attempt to recover my money.I will be highly obliged to you for this favour.You can contact me on the number and address undersigned for any query.
Thanking You
A.N Sharma
Contact no:- [protected]
:- [protected]
:- [protected]
After no reply Atul kumar went to Chennai on 18 dec 2009.On 19 he went to bank for requesting to show.They told that they will show that themselves and kept on shifting the date for tomorrow.when 6 days passed they told that they will not show as technician is not coming.Atul kumar then went to police station for FIR.Police told that there is no FIR for any ATM loss,but they told that they will help.The police also asked bank to show the video,then also they told they are waiting for technician.Atul kumar made a daily round to police station and bank but they kept on avoiding.After so much round and loss of money in Chennai finally the bank manager told that the video of that day is not clear.when he was asked to tell the same to me on mobile by my son,he refused and abused.
So WHY THE MANAGER CANT TELL THAT THING TO ME AND NEITHER GAVE ANY WRIITTEN PROOF THAT ITS VIDEO WAS NOT WORKING?
WHAT ABOUT THE HARRASMENT AND LOSS OF MONEY FOR 13 DAYS?
WHAT IF A TERRORIST WOULD HAVE DONE THE TRASACTION AND THE BANK HAS TO SHOW VIDEOTO CBI?.WHAT WILL IT DO THEN?WILL IT TELL THAT WE DONT HAV CLEAR PICTURES?
WHY CANT THE BANK HELP ITS CUSTOMERS?WHY CANT THEY HELP TO RECOVER MY MONEY?
I WANT THE COURT SHOULD SEARCH THAT RECORDINGS ARE THERE OR NOT.