[Resolved]  Prasanna Travels — Bad service & carelessness for passengers

Address:

Pune, Maharashtra

Dear Sir,

I travelled by Prasanna travels from Pune to Nagpur on 9th July, 2010. Booked the ticket through internet and got seat number C3. Upon boarding the bus, I found that the seat was allocated to another passenger alongwith me. Driver, cleaner and even front desk agent sitting in Prasanna Travel's office at Wakadewadi enorced that the berth is for 2 people. But by no means, two people can accommodate in that short space.
They provided only one blanket for two people. If berth is for 2, then blankets also has to be two. Moreover, TV, light, mofile charging plug were not working at all.
Driver and clearner's behaviour is 100% rude and careless towards passenger.