I had booked prasanna purple grand bus from shirdi to nagpur which was scheduled to depart on 10/03/21 .
I got. A call on 9/3/21 that the bus has been cancelled due to covid 19 and i'll get my refund amount within 24 hrs.
Today is 11/03/21 and till now i haven't got my refund
Please consider this matter ASAP.
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Mar 15, 2021
Complaint marked as Resolved
I got my refund a day after submitting the complaint.
However, not because of this website but since i booked the ticmet from paytm, i got a call.from the paytm.helpline that i've got the refund.
Prasanna Travels customer support has been notified about the posted complaint.
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