[Resolved]  Prasanna Travels — lack of basic facilities for washroom/rude and unsupportive staff

Address:

A101, Sai Highness CHS, Opp Mirchandani Palms, Rahatni, Pune, Maharashtra, 411017

Hi,

The bus has stopped at Jalna for a washroom break. This is at a public toilet which stinks even from the other end of the road.
None of the ladies have been able to use it.
When requested to visit some other place for this, the driver keeps repeating one sentence- there is just one washroom from Jalna to Amaravati. As if people don't travel and know there are better washrooms available on most petrol pumps.
This is unacceptable at any level! Neither the facility was even workable, on top of it the attitude of staff was extremely stern an unsupportive and disrespectful. The driver was holding a bottle in his hand and evidently looked drunk. I hope Prasanna Purple monitors such behaviour of its staff and urge to check the CCTV footage between 4.45 am-5.30 am for MH14 GU9033 dated 6th June 2019.
As a lady I would never travel again or recommend Prasanna Purple if such attitude towards passenger sanitation and safety, specially for ladies persists.

Regards,
Renuka