Sir,
We bought Pulsar Bike with reg no. KA-04 ET 7975 on 30th March 2007 from Kalyani Bajaj, Yelahanka with down payment Rs. 25, 000 and balance amount financed by “Bajaj Auto Finance Ltd.” with proposl no.[protected]
It was owned by my younger Brother Sameer Kumar Mishra who works for Tech Mahindra Ltd. as Software Engineer in Pune since that time.
As it was financed so at the time of purchasing he gave all the relevant documents with three blank cheques(security cheque) of Kotak Mahindra Bank, which is salary account.
After 2-3 months of purchasing the bike they called us and said they haven’t receive payment for the last month, hence I been to BAFL office near Navrang(Rajajinagar) and paid the balance by cash, and even confirmed all is ok .
From that time till today I was thinking that every payment is happening on time as My brother never had insufficient amount so the payment will get bounce.. (Proof I have shown them).
Sir, The problem was from BAFL side that they linked with Kotak Mahindra Bank for ECS in the month of October 2007 but we bought in March end.; Till then payment not gone to them. One way Its My brother fault also that he didn’t check his statement that time thoroughly as he was only busy with job and little careless related to some moral responsibilities, because he was just passed out young engineer with not much maturity and never cross check bank statement and all.
Now Sir I’d like to bring to your kind notice that since the time we Bought this bike we given our bike for service only to Kalyani Bajaj, Yelahanka. And everybody there knows me and my family very well with our address and contact no. {my point for this line is that ..our present contact nos. and address is known to them} Address is same since 2006 till today… This is there with BAFL also.
INCIDENT:
1) On Sunday, 09th Aug’ 2009 after almost two years, surprisingly two people came to my home without Identity proof and without proper statement and asked for four months EMI amount to pay them.I told them I haven’t receive and notice by post mail or any call regarding this ever..They said on its reply that your contact no. is not active.( sir, that no. was that time when my brother was in Bangalore, but live active no. of Mine is updated in Kalyani Bajaj and even Bajaj Allianz Insurance too, which is their own firm)…( Address is same since three years ) I said If you show us proof or else mail me the statement I’ll make the payment Immediately.
Later they said that they will mail me the statement and left.
2) On Monday, 10th Aug ‘2009, I was on my way to Office with My Cousin Who came to Bangalore first time on tour for a week.. I was heading to railway station to drop him as he had train to catch by 9 am to Allahabad…. (What respect and impression I got from My relatives, once they come to know this ???)
Just near railway station Two six foot plump people with rowdies look stopped me and snatched my bike key and said they are seizing my bike as payment is due. Even they also didn’t show ID and took my bike.
Later I said I need to drop my cousin and its already late, let me drop him then will go together to slove this issue, But they didn’t listen to me and just accompanied me to station .
I sat on my own bike and my cousin on his bike. They entered from NO Entry side to railway station hence stopped by traffic police personal but without taking any time he rushed and drove away from there.
I and my Brother (luckily he came for a week on Saturday, as my Father was not feeling well )been to Bajaj Office(BAFL) Malleswaram(vyallikaval) with my Brother’s bank statement of that period and they accepted their fault; and asked me to pay DUE of those Four months (JUN-SEP 2007) immediately ; We simply paid them on spot the balance amount.
Sir, We got our bike and that to be after wasting whole day from 0830 to 1930 roaming here and there on Auto (almost Rs. 400 on Auto), Didn't go to work(lost one day salary or one day Leave) ; They didn’t bring the bike to BAFL office after payment also, but we went to some place near Shankar math .
You will not believe these agents whom BAFL appointed are not less then any thief, they took out every drop of petrol which I fueled in same morning for Rs. 300/- very cheap people and on this point BAFL staff shouted on me and said I don't have rights to discuss on whom they appointing and all, also they cant do anything for petrol as I dont have proof for it. I said I have Bill, they said that even they can get fake bill like this.
The kind of harassment and Trauma Me and My family has gone thru yesterday was unforgettable and therefore I hope You with all our brother will take the initiative and Help not only to me but to all who are suffering such incident from these kind of Culprits.
Looking forward to your positive reply and how you going to compensate for this incident.
NOTE: PLEASE FIND RECEIPT OF THE PAYMENT MADE AND COMPLAIN LETTER ENCLOSED.
Thanks & Regards,
Sharad Mishra(on behalf of Sameer Mishra)
MOB: [protected]
Aug 14, 2020
Complaint marked as Resolved 
With reference to the above after 6months total engine is changed on march 2009 also same problem is coming iam unable to understand what is the problem .
What iam saying that if the engine problem why you are sold me. This is the quality you are giving to the consumer.
Now I don’t what your motor cycle. Please REPLACEMENT OR REFUND OF MONEY
I request you to note this and take action for the above said problem, which is effecting the reputation of Suzuki Motorcycle Further, I would like to say that if my problem is not rectified / replaced the Motor cycle / refund my money within 3 days I will go for consumer court for legal action.
Please note down this Point Past 2 days my Motor cycle Show room only.
Ch. Vishven der raju
13-2-317/2 Aramghar Qtrs
Dhoolpet Hyderabad