[Resolved] Punjab National Bank Debit Card — DEBIT OF ACCOUNT BY Rs.1500/- FOR NOT WITHDRAWAL TOOK PLACE

Sushil Kumar Jain

from Sirsi, Karnataka

Address:

Delhi

The Chief Manager (ATM/Debit Card),
Debit Card Cell, Punjab National Bank,
Head Office: 5, Sansad Marg, New Delhi-110001

Sub: Request to Refund an Extra Debit of amount Rs.1520/- with interest which were not processed from ATM of Corporation Bank at Kundli (Soenpat) and same debited to my account by Rs.1520/- on 24th November 2009

Dear Sir,

I, am operating my Saving Account with your bank under account No.152700 [protected]. A Debit Card was issued from Hari Nagar branch having No.[protected] to facilitate cash withdrawals from ATM’s on demand.

On 24th November 2009 we approached Corporation Bank ATM at Kundli, Sonepat(HR) for withdrawal of Cash Rs.1500/- while we were processing the command and feed all the entries, out of sudden the Electricity went off and money could come out from valet of ATM Machine, after an hours wait, when there was no sign of resumption of Electricity I. Left the ATM site.

I, came to surprise when I, checked the Balance with by Bank account, shockingly an amount of Rs.1520/- was debited to my account, which I did not get from ATM on failure of ATM Machine. How this could happen in absence of complete process of cash withdrawal.

In this connection on very next day I, lodged the complaint at PNB Rajokri Branch and hot listed the above Card under Complaint Number 22189887 same time matter reported to the Card Division on Toll Free Number which was attend by Deepak where a complaint Number 22190308 given to me. When the complaint was lodged, it was assured that we will get refund within 8-10 days, right now 2-3 months passed there is sign of hope and no any communication received from any sources.

It is requested that kindly refund my entire amount of Rs.1500/- with due interest, which was wrongly debited to my account for no cause.

Please confirm action taken in this regard.

Thanking you in anticipations.

Yours truly,

SUSHIL KUMAR JAIN
A/No. 152700 [protected]

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Aug 14, 2020

Complaint marked as Resolved

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Comments

AJAY

from New Delhi, Delhi

AAAA

shashanknikky2005

from Mumbai, Maharashtra

It is quite true in india we have technology but no maintenance. the worst conditions of ATM and the problems people have to face due to this. and the authorities not paying attention to the grievances is creating a havoc for the people.it is a very poor condition.

Arvind k sharma

from Delhi, Delhi

Unwarranted debit of Rs. 10000/- in my A/c No-[protected]

Sir,
I withdrew Rs. 10000/- from ATM of Oriental Bank of Commerce, Rajender Nagar, Ghaziabad on[protected]. But after some time, I came to know that Rs. 10000/- has been debited twice. I lodged a complaint to call centre of PNB on[protected] wide complaint no 51807763. The call centre employee told that by mistake, the ATM has debited Rs. 10000/- in my account twice and the amount will be credited within 10 days. But till now, no amount has been credited in my account. On inquiry, it was told that my claim has been rejected by other Bank and advised me to contact my PNB Branch.
You are requested kindly look in the matter and arrange to credit Rs. 10000/ in account immediately.

Arvind Kumar Sharma
FH-2, Plot No-25, Meenal Appt.
Sect-5, Rajender Nagar Ghaziabad.(U.P.)
A/c No [protected]