[Resolved] Pure IT — Leaking problem | |||
Hi I took pureit purifier Auto fill 3 months ago.It was properly working till the end of the first battery life.I ordered a new battery worth Rs500/-.The new battery worked for only 1 week,and then suddenly the purifier is not working properly its leaking problem.I called the customer care toll free no.The representative said that he will come within 48hrs, he came but not solve the problem after that i call again and again Now almost one month is over after my complaint,but yet I got no response from them to solve the leaking problem. Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 2 Comments | |||
Comments
Dear Madam,
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better.
We at Pureit are working towards improving our services by keeping a track of each query/ issue individually and getting them resolved in quickest possible time.
We request you to kindly provide your contact details so our service executive can personally get in touch with you and resolve the issue.
We will be glad to assist you for any kind of future queries.
You may reach us,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards
Pureit Team
We really appreciate you for penning down your experience about Pureit. Your feedback will go a long way in helping us serve you and other consumers better.
We at Pureit are working towards improving our services by keeping a track of each query/ issue individually and getting them resolved in quickest possible time.
We request you to kindly provide your contact details so our service executive can personally get in touch with you and resolve the issue.
We will be glad to assist you for any kind of future queries.
You may reach us,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards
Pureit Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
I took pureit purifier Auto fill 3 months ago.It was properly working till the end of the first battery life.I ordered a new battery worth Rs500/-.The new battery worked for only 1 week, and then suddenly the purifier is not working properly its leaking problem.I called the customer care toll free no.The representative said that he will come within 48hrs, he came but not solve the problem after that i call again and again Now almost one month is over after my complaint, but yet I got no response from them to solve the leaking problem.