[Resolved] Pure IT — Battery | |
We have logged complaint with Hindustan Unilver in the month of September to get the battery replacement for Pureit water purifier product. We have been calling their tollfree number, customer care number but in vain. That time the price for the Battery Kit was for Rs. 315, and now its 365. We get the ans like it will be attained in three working days. We have got calls from their local service support for selling new PureIT product, but not responding for our actull requirment. We find that if we use this product after battery life, it shows danger effect on our health. So, take care & do not use if battery life shows RED Was this information helpful? | |
Aug 14, 2020 Complaint marked as Resolved | |
 6 Comments | |
Comments
i too have not received the new battery after 15 days in davangere
Reply
Hi
I am chandrajit chakraborty last April 28th 2009 i purchase one no Pureit water filter from M/S G.P.Chatterjee at 9A Gariahat Road Kolkata-700 019 but just after one month same days go M/C Battery not working.my ID no [protected].
Please look the above matter ASAP.
Thanks
Chandrajit Chakraborty
Mob; [protected]
I am chandrajit chakraborty last April 28th 2009 i purchase one no Pureit water filter from M/S G.P.Chatterjee at 9A Gariahat Road Kolkata-700 019 but just after one month same days go M/C Battery not working.my ID no [protected].
Please look the above matter ASAP.
Thanks
Chandrajit Chakraborty
Mob; [protected]
Dear Chandrajit Chakraborty,
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team
dear sir
after reading some of the complaint regarding batterychange of water purifier by hindustan unilever ltd.ifeel very sorry to complaint same& i found that the persons envolve in dealing for service of saled product are irresponsive. i am also having pureitin my home & desperatly waiting for battery hoping i will get it done within this year.
after reading some of the complaint regarding batterychange of water purifier by hindustan unilever ltd.ifeel very sorry to complaint same& i found that the persons envolve in dealing for service of saled product are irresponsive. i am also having pureitin my home & desperatly waiting for battery hoping i will get it done within this year.
sir,
we had buy your product 3 months before from kohli & sons & it battery just broke down & it is still in the warranty period & your company is demanding money for its repair & then whats the warranty for?
plz help us............
we had buy your product 3 months before from kohli & sons & it battery just broke down & it is still in the warranty period & your company is demanding money for its repair & then whats the warranty for?
plz help us............
Dear Sir/Madam,
Greetings from Pureit.
First of all, we would want to thank you for taking the time and effort to reach us.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
Greetings from Pureit.
First of all, we would want to thank you for taking the time and effort to reach us.
You may please provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write back to us @ Pureit.[protected]@Unilever.com or call our helpline number @[protected] or[protected] for more queries.
Rest assured of continued support always.
Regards
Pureit Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099