[Resolved]  Pure IT — Poor Service, response

Hi!!
I am Ravisankar.I have purchased pureit water filter on 10.12.09 from Brindavan nagar, Adambakkam branch.Salesperson Mr.Jegan has given oly handwritten bill at d backside of warranty card.Same day v complained leakage of water near battery to Mr.Jegan but no response.After that also d pblm persists...
But as days goes on, d leakage of water was more.So once again v complained on 9th, March, 09 to Mr.Jegan and thro Customer service no. [protected], but they said v dont have any details based on your mobile no.Again v called d branch office and complained, service person Mr.Vijayakumar came and said that their was a crack near baterykit so you better buy new batterykit for Rs.350 or provide a tray beneath the filter so that the water will be collected in it.But v didnt accept since the battery is still in fullwhite and its under warranty period.
Continously for 3 days v have been complaining to branch office and thro customerservice number but in vein.
Then v struggled a lot to get proper invoice but that is also useless.The pureit provided to us is robinblue colour but in the invoice it is given as maroon colour with diff device no...

After complaining this much time oly they have given the complaint no: C09975832 I dont know for what they r saying 24 hours service and providing complaint no but not a even a proper response.

I want replacement of damaged battery with proper invoice for the product what im having.
Im really annoyed of the activities gng inside d company.With a single call they have deliverde the product but even after calling for a week thier is no response or service from the companyside...
Poor after sales service bcoz of some peoples carelessness the companys name is being spoiled in public...

DEVICE NO:MSB[protected]
COLOUR: ROBINBLUE
DATE:10.12.2009
PHONE:[protected]
NAME:Ravisankar

Pl do the needful so as to get the benefit of the product with out further delay...