[Resolved]  Pure IT — Germkill Battery Kit

From: Mrs. Tecla Macarthy

C/o. Mr. Nelson Macarthy

Vasai (East)

Mob: [protected] / [protected]



Date: 19.6.2009



To,

The Manager / Customer Care

Hindustan Unilever Limited

Mumbai.



Dear Sir,



Ref: Pure it Sr No. RPB[protected] purchased on 20.2.2009



Complain No. S09/MUM/[protected] dated 10.6.2009



Sub: Purchase of Germkill Battery Kit



Further to my letter dated 18.6.2009 I called your helpline today and spoke to Mr. Sherbaz and he inform me that he will forward my request to his senior. Mr. Nitin tel no. [protected] called on me and informed me that the respresentative from the company will come at 4 pm with the kit but soory to say no one turned up.



Once again requesting you to look into the matter seriously and ensure that I receive the kit immediately and also my invoice and warranty card.



I also spoke to Ms. Rubina (Mob: No. [protected] ) from a PCO as she was ignoring my calls made from my mobile.and inform her about the required kit but her response seems to be total negative.



Yours faithfully,

Mrs. Tecla.