Pure IT — FILTER PROBLEM | |
I HAVE PURCHASED YOUR PRODUCT "PUREIT" ON 20/7/2009 BUT WATER NOT FILTERED PROPERLY BECAUSE IN THE LOWER CHAMBER WE CAN SEE DIRTY WATER. IN THIS REGARD I LODGED COMPLAINT AT BILSPUR (C.G.) PUREIT SHOP AND ALSO SALES PERSON ROHIT SURYAVANSHI ON MOBILE NO.[protected] BUT THEY ARE NOT RESPONDING. PLEASE INSTRUCT HIM TO ATTEND FOR RECTIFICATION. CHETAN RATHORE SARKANDA BILASPUR (C.G.) DT. 23/07/2009 MOBILE NO.[protected] Was this information helpful? | |
1 Comment | |
Comments
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
This is with reference to your comment on this website and the concern you have with the functioning of Pureit.
As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.
At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.
We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.
You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.
Rest assured for continued support always.
Regards
Pureit Team