Pure IT — Purit Battery Not replaced

i'm really disappointed with HLL Water Purit it product itself, right from the day we bought it, I had requested for a change in battery for the Purit Water Purifier of HLL i[censored] call up the help line, they say we;'ll send someone by 1 working days, i ve called up 2 times in past 12 days, but no one has turned up, every time u call up, they repeat your address and your number and the complaint registered but no action taken. Can some one help, ..its a utter waste, they still keep advertising in tv and outside Food World outlets..for more customers to fall prey to it...ridiculous. this company appallingly seems to feel neither responsibility or accountability. It is atrocious. One doesn't know where to turn - can't believe its actually a corporate!!
I am very angry with HLL. It is very bad.
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I am one who purchased Purit when it came to the market . The service at the time of introduction was good. Now they have increased the price of the so called battery(there in no electnonic device or current but only clorine) For relacement one have to wait for weeks to gether. The reply given by the Purit show room at Venus, Perambur is too irritating. It is high time to switch over to some other prompt and service oriented water purifiers available in market. HLL had a very bad reputation because of the irresponsible service in dealing with the replacement of the basttery kid.
Dear Sir/Madam,

My Purit SR no. – RPB[protected], Name:- MANU THAPAR

Hum phele hmesha Rs. 365 battery purit me dlvate the jo ki lgbhg 3 mhine chlti thi . Aapke customer care executive ke khne pr hmne is battery se phele RS 510 vali battery dlvai jo ki sirph ek(1) hi mhine chli jiski bhi cmplant hmne ki thi jispr aapke customer care executive ne khuch bhi nhi kiya. Ab jo battery he vo hmne RS 365 vali dlvai thi jesko lgbhg 4 mhine ho gye he uska lal nishan vhi ka vhi he or purit ki battery khtm bhi nhi hui he jbti hmari pani ki khpt sman hi he.
Athe aapse nivedn he ki aap jld hi hmare purit me Rs. 365 battery vali shi battery dlvate hue ye jo phle khrab batterya hme de gi uski bhi bhrpai kre.

I m waiting to change my purit battery.

Kindly do the needful…

Regards,
MANU THAPAR
JATTI KI BAGICHI
ALWAR(RAJASTHAN)
[protected](M)
my purit battery expaire last 6month not yet change still now
my purit battery expaire last 6month not yet change still now.my contact no.[protected]

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