[Resolved]  Pure IT — Infectious Water

The Hindustan Lever Pure IT is the worst form of water purification I have ever encountered

As it is not air tight it is common to see insects floating on the top floor inclusing cockroaches . The smell of dead insects has not left the machine .

Also we have obsevered mud , dust and other foreign particles in the lower dispenser . We all have been keeping unwell since the time we have bought it .

WE WANT OUR MONEY BACK !! AND NOT SERVICE ANYMORE
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Aug 14, 2020
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hindustan unilever,pureit — pureit nt give tasty water.

the hindustan uniliver product pureit is not work as they write in their menual.
In the menul they mention that pureit clean the water and after cleaning process we will get great tast water. But the test of water is remain as it is. there is no change in the tast of water...
in the instructions menual, page no 20, topic 12.20 they write "once you drain away the first batch, you will get great tasting water in subsequent batches." But its tottaly wrong.the water's test remain unchanged. will not get tasty water.
i complaint many times regarding this but dint get any setisfectory answer from them
company wrote all these kinds of talks for attrecting coustmars.they misguide people.
now there is only one option -go to consumer court with this metter- or what should i do???
Hello,

your service adviser has visited my place twice or thice already. In fact at one instance he went ahead to tell us that it is common to see insects and bugs in the water. If the service adviser is shimself admitting to this, how can we rely on the product. My number is [protected] . I do not want to speak to sosme local service guy who visits houses during complaints. This matter is serious and I will escalate it.
Hindustan Unilever has the worst service...
hi Salvia,

Did he charge you extra for delivery-service..? what was total charges? Did he get a bill for you?
I am facing the same problem with my pure it because of its non air tight cap cockroaches enters in it and died. I have complained it with the pure it customer care team, their executive came and he said it is common with the pure it. I just want to know then how can the water remains healthy. Please suggest any solution.


Regards

Dr. Kirpal Singh Rana

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