[Resolved] Pure IT — Non replacement of battery kit | |||
I am Surinder Kumar resident of # 129 Vill Maloya near Sector-39, Chandigarh made a request for change of battery kit on 09/09/2010 till date the same has not been changed. I even visited your local office at Sector-38, Chandigarh on 10/09/2010 and they promised me that I will get the same within 48 hours, I dont know when their 48 hours will complete. If you will provide such type of services nobody would like to purchase your product rather I will tell my neighbours and my known people not to buy your product due to your services provided to me. Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Sep 20, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Surinder Kumar, This is with reference to your comment on this website and the concern you have with the functioning of Pureit. As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end. We are keen to have your concern addressed immediately so that you are able to use Pureit. You may please provide your contact details and a convenient time so that we can speak to you. You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details . Rest assured for continued support always. Regards Pureit Team | |||
 2 Comments | |||
Comments
Pure It — NON REPLACEMENT OF BATTERY
I had requested for replacement of battery 4 days back and till now it is not replaced inspite of remindersCustomer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pure It — Non replacement of battery
I requested a replacement of battery of my pureit on 13 th AprilNo action taken from your side, . Again I made requet on 1 May.
Till today( 6th may) nobody is responded.
Pradeepkumar
N0.7, Moozhikulam Sala Campus
Moozhikulam
Kurumasery PO
Ernakulam
Kerala