[Resolved]  Pure IT — Germkill Battery

Roshan Battery Co. — Incorrect Billing

This is in deep regret to say that despite of my continuous reminder since last one year for disconnection of my broadband service no[protected] it has not yet disconnected due to which the raising of rental billing amount every month, the billing amount has been cumulated. It is to inform you that at present I am not in the position to pay such due amont. So kindly please settle the matter. Your kindness will be highly appreciated.

Pure It — Germ Kill Batery

am sunil khanna, and contact no [protected], I haveve booked a Germ Kill Battery on 23th june 2009 through helpline no. [protected].they assured me that within 3 days company will deliver the battery to my given address(M/527,Gandhi colony, Faridabad-121001) but none of any executive has neither contacted nor came to change the battery. I have called many a time on helpline No. every time they will assured me that our executive will visit your address. But nobody come till today.Today I have receive a call in the morning from pureit that our executive would come to your address till evening(Person Name Mr. RajKumar Mishra and his contact No. is [protected]) After that I have received another call from pureit executive, he said to that I am not getting your address then I told him the lcation of home but he did not come after that will call him on his no.[protected] but he did not receive the call.


so pls do the needfull step which is realy required.

We have purchases Pureit product in july 2009 the germkit battery is now finishes or passed it limit I have booked 4 to 5 times my germkit 2250 capacity of water purifying battery kit of Rs.510 at your customer care toll free no. every time they booked but not revert to us my complain no is [protected] which they have given me only once. I don;t know what to do I am continuously trying your nos but it all waste of my time. I am daily buying water from the market.
What u have commit before buying product but not fulfill after wards, is this your commitment towards customer? or try to make fool after selling product....how can u solve my problem to this negative attitude of your customer care deparment.
Kindly contact us as soon as possible
with best regds
Asad-ur-Rahman
[protected]

Dear Mr.Asad-ur-rahman

This is in continuation to our conversation and the concerns mentioned in your blog dated 12th Apr 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 12th Apr 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team

Pureit Germkill Battery — Delay in Supply

I am Nitin Patil i have give order for germ kit Battery Order No.IS10/MUM[protected] on 10.7.2010 . but still it is not delivered to me. Please supply .



Nitin Patil
[protected]

Pure it — Not received pure it battery ordered

Sir,

i had ordered the battery on 23-Feb-2011, but till now i did not get the battery, I am giving regular reminders, and till now no response is coming, please take necessary steps and do the need full at the earliest

Dear Sir/Madam,

Greetings from Pureit

First of all, we would want to thank you for taking the time and effort to reach us.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to reply to this mail or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured of continued support always.

Regards
Pureit Team

Pure It — GERMKILL BATTERY

Dear Concern,

With respect to the above subject, I requested to change the battery kit on 15.04.2011 after that I have spoke to call center more than 10 times, till date no one bother to come and change the same.

When I called, each time they promised to send same day or next day. Till now nothing is taken place.

I feel buying this product is good but service of HLL to customers is very bad in this product.

I suggest people to think twice before buying this product. My request with company is when you cant serve to customers please stop selling this product instead off trubling the customers.

order no. RFS/279112-6 DATE 15/4/11
COMPLAIN NO [protected] DATE- 25/4/11

IF YOU DONOT PROVIDE THE SERVICE SO PLEASE CLOSE THE PRODUCTS. YOUR COMPANY SERVICE GRADE IS 4TH CLASS.

Regards,

chetan limbachiya
[protected]
51 Gaytrinagar Soc,
Nr. Verai mata temple, nr. Lack,
chanlodia, ahmedabad

Dear Mr.Chetan Limbachiya,

Greetings from Pureit.

This is in response to your mail regarding the Germ Kill Kit (GKK) Order.

We would like to thank you once again for taking the time and effort to reach us.

Our Service person had visited your place in 29 Apr '11 & Delivered the Germ Kill Kit (GKK), trust it has been done upto your satisfaction.

We would also request you to confirm us regarding the resolution of your concern.

You are most welcome to write back to us @ pureit.[protected]@unilever.com or call up the helpline @[protected] or[protected] for more queries.

Rest assured of continued support always.

Regards
Pureit Team

we replaced pure it germ kill battery .. & we buyed new one on tuesday. rs825 from sai balaji services vijayawada & service man name jaweed [protected] from that day onward untilnow we can't able to drink water bcoz the water is very yellowish & terrible taste after drinking water we'r getting thoart pain & getting cough & buring in heart. we requested them to come check the battery from tuesday we no drinking water from that day we calling them twice a day to check what is wrong in it but they'r not coming not only that didn't bill for battery also .. dont say onecore challenge try to give the good water to every one



plzz need help very quickly

warm regards prasad

we replaced pure it germ kill battery .. & we buyed new one on tuesday. rs825 from sai balaji services vijayawada & service man name jaweed [protected] from that day onward untilnow we can't able to drink water bcoz the water is very yellowish & terrible taste after drinking water we'r getting thoart pain & getting cough & buring in heart. we requested them to come check the battery from tuesday we no drinking water from that day we calling them twice a day to check what is wrong in it but they'r not coming not only that didn't bill for battery also .. dont say onecore challenge try to give the good water to every one



plzz need help very quickly

warm regards prasad

Water Leakage

I am using Hindustan Unilever Pure It last three days water leakage happening we are facing problem kindly resolve the problem ASAP.

Regards,
Balachandar.T