Pure It (Hindustan Unilever) — Damaged product

Address:

Gautam Buddha Nagar, Uttar Pradesh

I had purchased a Pure It machine (10 lt) of Hindustian Unilever from Gift Palace, Meerut (01.05.12) with a cost of Rs.1000/-. While purchasing I had regarding the product's leakage. But the shop keeper had told me the same is ok. But after installing the machine at home I came to know that the machine is in leaking condition. I had contacted the Shop and they had told me to call the customer care of pure it. From the next day I had called the customer care more than 10 times. But till date nobody had reached our house for checking the machine and the next day I also receive SMS from customer care that your problem had been closed. But still the same is not resolved and now they are not picking the phone.
Pl look into the above given problem as we and purchased the same on 01-May-12 and from the next day the same had problems. How can we trust hindustan unilever.


Regds,
Sujith Jose T
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