[Resolved] Pure IT — Water is not cleaning | |||
Dear Sir, I have purchased your device i.e, pure it of Rs. 2000 two months back. It is not cleaning water properly. I registered a complaint against that on 9-June- 2010. My Complaint I.D. is C[protected]. Whenever i call Customer Care that replies again & again to take action today. What is your process to correct the complaints. It should be not like this. I have seen so many complaints simmilar of mine. I am worried about this. But your Customer Care service is not Good. Kindly take the action otherwise take this equipment with you free of cost. Thanks Ravinder Kaur [protected] Was this information helpful? | |||
Complaint marked as Resolved
Verified Support Jun 16, 2010 PureIT / Hindustan Unilever Customer Care's response Dear Mr. Ravinder Kaur, This is in continuation to our conversation and the concerns mentioned in your blog dated 13th Jun 2010 regarding your Pureit I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services. I would once again apologies for the inconvenience caused to you Our Service personnel had visited you on 15th Jun 2010 and had resolved your concern & trust the action taken had been done up to your satisfaction. I would also request you to confirm regarding the resolution of your concern. You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com Rest assured of continued support always, With Best Regards Regards Pureit Team | |||
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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