Pure IT — Poor Local Service

Address:Chennai, Tamil Nadu

Dear Sir

The local dealers of Pureit Germ Kill Battery at Perambur, Chennai offering poor service.
Ordered for Pureit GKB on 17 May2013 with Ref No RFS/2887226. But the order has NOT YET BEEN DELIVERED. Called up Pureit National Helpline Number[protected] to check the status. The customer care executive after verifying the order said the status shows it has been "DELIVERED".
Irresponsible dealers spoiling the brand name of HUL.
Please do the needful.

Thanks and Regards
Ramesh R
+91 [protected]
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Comments

Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar
Dear Sir,
This is in continuation to concern mentioned in your blog regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries. You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar

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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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