[Resolved] Pure IT — Prompt service | |||
Hi I am Vasanthaganesh from Madurai, I really thank and appreciate to Pureit for prompt service for my Pureit water purifier and the service team is taking care of battery request and complaint on my every call. Since I am using Pureit water purifier at my home more than 2 years and because of the good service. I am recommending Pureit to all my friends and relatives. Good work Pureit team. Regards, Vasantha ganesh My no: [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Dear Sir,
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. You are our esteemed customer and we appreciate your invaluable feedback. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives.
We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us and provided valuable feedback on our product and services. You are our esteemed customer and we appreciate your invaluable feedback. We are looking to grow our family and a testimony like this gets us going on our goal of protecting lives.
We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar
Manager-Consumer Communication & Analytics
63%
Complaints
1721
Pending
0
Resolved
1061
+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Pure It — Pathetic service...Nobody answer
My water filter's lower portion/Clorine unit has been broken down.I have contacted customer care executive 13 times..I have been asured that they will deliver the new lower unit in 24 hours..Till now no has contacted me..Today is 78 hour plus..Nothing has been resolved..I am unable to use water filter..Every day i am buying 12 liters of mineral water..I dont know that what to do and how to resolve the issue...There are no one to respond on the complaint, , , Company should stop sourcing new water filter unit...