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[Resolved]  Pure IT — BATTERY CHANGE

I WANT TO CHANGE BATTERY TO MY WATER FILTER .I AM NOT GETTING ANY SERVICE CENTRE IN PIMPRI CHINCHAWAD AREA OLD ONE WAS AT NASIK PHATA WHICH IS CLOSED AT THAT PLACE NO INFORMATION FOR NEW CHANGE.PL HELP BY GIVING THE CENTRE DETAILS FOR WATER FILTER PUREIT BATTERY CHANGE MY NO [protected] CHANDRASHEKHAR
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Complaint marked as Resolved Aug 13, 2020
Complaint comments  30 CommentsShareTweet

Comments

Pure it — new cartridge

i am unable to get the contact person and the telephone no that who can arrange a new catridge.
I have been trying to get battery of my Purit changed since last 10 days . Each time I am assured that the service engineerr will attend irt but that never happens. I warn all the customers who are thinking of buying it to not to do that otherwise you will also repent. My word to Hindustan liver also please be professional in your dealing .
saroj pandey
Delhi
Dear Sir,

We would like to change the battery.

Regards,
I have booked a battery on 7/Apr/09 almost 12 days are gone but till date they have failed to supply me a new battery although whenever a customer book a batery they give an assurance of within 3 working days supply. This is not the first time they have supplied me a battery in the previous time in almost 15 days. I think in this way Hindustan Uniliver will loose its market gradualy.
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battery and filter replacement

Address:N.harigopal
hno:629, first floor, sector-9, panchkula, haryana-13410mobile:[protected]/[protected]
551GHA6 NAND NAGAR ALAMBAGH LUCKNOW MOBILE NO [protected]
i purches a milton tiffin box from arihant steel palace kalbadevi road.in a warranty of one year but only ten days o[censored]sed that box lock&box holder is broken when we used but shopkeeper is not replase it?what to do know?
Deer Sir,
please change my ups battery.
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Pure It — no change my battery

dear sir
no change my battery

Pure it — change of battery

Lump sum five days we do not use theis product for drinking water because we not know about hou change & purchage the battry & others filter in balasore . So plz do this product rady imydietly. Thank u.
The Pure IT water purifier the Company HLL has not the change the battery for last 15 days. The executives who pick the phone are not doing there work. They register the compliant and doesnot proceed with what the compliant is from consumer. They do not respond to the calls. The services is horribledo not buy PURE IT (HLL PRODUCT)
i requested for a battery change on 24-08-09. no body responded till 29-08-09. today i have given a complaint on corporate no. still there is no response. such apoor srvice backup from such a 'big name" co. is absolutely frustrating. either improve or this product is going to disappear from the market very soon.
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plz come and see what is the proplem in the ups because i face the many problem
Dear Harigopal,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
My UPS doesn't give back up even for 1sec.It start beeping emmediatly when power goes off.I purchase it two years 4 months ago.Will company replace my battery.
Dear Mr. Amit Gupta.

This is in reference to your blog posted on https://www.consumercomplaints.in site regarding your concern on GKB Delivery.

We would like to thank you for taking the time and effort to reach us and provide valuable feedback on our product and services.

We would apologies for the inconvenience caused to you.

Our personnel visited you and had resolved your concern & trust the action taken had been done up to your satisfaction.

We would also request you to confirm me regarding the resolution of your concern.

You are most welcome to login into www.pureitwater.com and provide your feedback with respect to our service.

Rest assured of continued support always.

Regards,
Pureit Team
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Dear Sir,
This UPS is no battery backup that is no charging that is UPS is not charging so light is punchuate so UPS is beeping & computer is off
Thanking You

Pure It — Not changing the Battery

similar cpmplaint.booked for battery change vide order NO. 050234 dt 16.10.09. not attended till date. complained numeraous times. every time they ask for mobile no to send message asking us to confirm that the complaint ahs been attended to ans when we reply negative (cpde GKB 0 as prescribed by them) there is no rsponse.
I would also like to know if the Consumer form has initaiatd action against the Hindustan Levers Ltd on the 89 complaints received so far
thansk
I WANT MY BATTERY TO CHANGE
I WANT TO CHANGE BATTERY TO MY WATER FILTER .I AM NOT GETTING ANY SERVICE CENTRE IN BHANDARA .PL HELP BY GIVING THE CENTRE DETAILS FOR WATER FILTER PUREIT BATTERY CHANGE MY MOB NO [protected] HARISH
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    Customer satisfaction rating
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    PureIT / Hindustan Unilever Phone
    +91 92 3050 0500 [PureIt]
    +91 92 4310 0100 [PureIt]
    +91 92 2320 0200 [PureIT]
    PureIT / Hindustan Unilever Address
    Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
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