Pure IT — Service not given for battery replacement

Address:

Pune, Maharashtra

I have ordered for a battery replacement of my PureIT C.S [protected]. The manager and the staff of the PUREIT call centre misbehaved with me and my wife and laughed while logging the complain. The order was placed 2 days back and the battery was not replaced as on 1st Feb.Now the manager is telling me that it will require another 1 day to deliver. I cannot tolerate this delay as I have my son 1 year old in my house who require germ free water the most.
This PUREIT company does not bother to deliver things on time and moreover misbehaving with the customer. Hence I would suggest no customer should purchase any product from them going forward.
Please take serious action against the manager of the Pune call centre and the staff(name: Vijayendra). Pune call centre no : [protected]