[Resolved] Pure It Water Filter By Hld — ANTS IN FILTERED WATER COMPARTMENT | |||
WE PURCHASED PURE IT OF HINDUSTAN LEVER WHICH PROCLAIMS THAT THE WATER WILL BE ABSOLUTELY PURE DEVOID OF ANY BACTERIAL INFECTION OR EXTRANEOUS SUBSTANCES. LAST WEEK, WE FOUND THE WATER COMPARTMENT FULL OF RED ANTS. ON CONTACTING THE COMPANY'S SERVICE PERSONNEL, THEY TRIED TO CONVINCE US THAT SUCH THINGS DO HAPPEN. THIS SEEMS TO BE AN UNACCEPTABLE EXPLANATION. THERE SEEMS TO BE A DESIGN ERROR OR THE PRODUCT DELIVERED TO US IS FAULTY. YOU ARE REQUESTED TO LOOK INTO THE MATTER & RESOLVE THE SAME. REGARDS, SADANAND DINKAR BARVE [protected] Was this information helpful? | |||
Aug 13, 2020 Complaint marked as Resolved | |||
 3 Comments | |||
Comments
Dear Sir,
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Thank you for taking the time and effort to reach us on your concern. On behalf of Pureit team we express regret for the inconvenience caused from our end in resolving your issue. We are in a receipt of your concern and are keen to get your issue resolved on top priority.
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
Dear Sir,
This is in continuation to concern mentioned in your blog dated 20th May 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 26th May and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
This is in continuation to concern mentioned in your blog dated 20th May 2012 regarding your Pureit. We would like to thank you once again for taking the time and effort to reach us. Our customer care executive visited your place on 26th May and resolved your issue. And we trust that the solution was satisfactory. We will be glad to assist you for any kind of future queries.
You may reach us by,
1. Replying to this response, or
2. Email: pureit.[protected]@unilever.com, or
3. Website: http://www.pureitwater.com or
4. Phone Call @ our 24 x 7 Pureit helpline:[protected] /[protected].
Regards,
Resha Parkar (resha.[protected]@unilever.com)
Manager-Consumer Communication & Analytics
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+91 92 3050 0500 [PureIt]
+91 92 4310 0100 [PureIt]
+91 92 2320 0200 [PureIT]
Unilever House, B. D. Sawant Marg, Chakala, Andheri (E), Mumbai, Maharashtra, India - 400099
Harpreet Singh
[protected]