[Resolved]  Pure It Water Filter — no supply of germ kill battery

Address:North Delhi, Delhi

I have call to customer care so many times for a new germ kill battery. But nobody came at my residence for delivery. This situation is very harrasful.

Pure it germ kill battery is not available in open market. Very Poor service from Hindustan Lever Ltd. Shame Shame............
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Complaint marked as Resolved 
Verified Support
Jul 13, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr.Yudhbir Singh,

This is in continuation to our conversation and the concerns mentioned in your blog dated 10th Jul 2010 regarding your Pureit

I would like to thank you once again for taking the time to speak to us and provide valuable feedback on our product and services.

I would once again apologies for the inconvenience caused to you.

Our Service personnel had visited you on 12th Jul 2010 & replaced the Battery(GKB) & trust the replacement had been done up to your satisfaction.

I would also request you to confirm regarding the resolution of your concern.

You are most welcome to write back to me for any further queries or feedback regarding our services on pureit.[protected]@unilever.com or visit our website www.pureitwater.com

Rest assured of continued support always,

With Best Regards

Regards
Pureit Team
Verified Support
Jul 16, 2010
PureIT / Hindustan Unilever Customer Care's response
Dear Mr. Neeraj,

This is with reference to your comment on this website and the concern you have with the Pureit.

At the outset would apologies for the inconvenience caused to you due to servicing you from our end.

We are keen to have your concern addressed immediately.

You may please provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team
Complaint comments 

Comments

Pure It — Non supply of Germ Kill Battery

I ordered for 2250 ltr germ kill battery on 1 Jul 2010 but till date i.e. 10 Jul battery is not delivered at my residence.

Can i hope to receive a little bit reply from you; the cause of delay.

Thanks

Y S Negi
A-1 / 72 A, Mayur Vihar - 3
Delhi - 110 096
Mob: [protected]

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