[Resolved]  Pure IT Water Purifiers — Change of Germkill battery

Dear Sir/Madam

I Have purcahse a pureit water purifier from Kapsons Enterprises 3717, Netaji Subhash Marg, Darya Ganj, New Delhi-2 on 3rd of August 2009. when i asked them for bill they say that bill will be made by Hindustan UniLever's Limited and they give it to me after 2 day.

when i came home and installed my pureit purifier i found it is leaking near battery indicator.

on 4 august i make a complaint on company customer care and complaint no is - C[protected]
they asked me that someone visit to my house but no one visit my house though i complaint again on 7 and today 8 of august. they didn't deliver my bill also.
sir do something i'm drinking tap water.

Dear Friend,

Pls put ur complaint on www.pureitwater.com, i have done the same & GKB was delivered to me the very next day. U also try it !!!

Deepak

I agree with Deepak...

sid

Dear Jitender Kumar,

This is with reference to your comment on this website and the concern you have with the functioning of Pureit.

As I can see from the comment posted here that you have already contacted our customer care and have registered a complaint there. Unfortunately, we have been unable to address the concern.

At the outset would apologies for the inconvenience caused to you due to the delay in servicing you from our end.

We are keen to have your concern addressed immediately so that you are able to use Pureit, but we are not able to contact you through the details which you have provided on this website.
Hence would request you to provide your contact details and a convenient time so that we can speak to you.

You are most welcome to write to us on pureit.[protected]@unilever.com or login into www.pureitwater.com and provide your Pureit details as well as your contact details.

Rest assured for continued support always.

Regards
Pureit Team

same probelm to my water purifies after the changiing the the battery lot of my freinds in trivandrum also not getting battery in time. the technicians never turned after changing the battery . Service team also not bothered whether the system working properly or not. it is like like a third rated PIMP canvassing for 80 year old lady after doing makeup telling the age is 18 and beautiful and truthful because customer are in shortage of time this wekness is exploited by these companies. this letter come from deep desp we felt after buying this PUREeeeeeeeeeeIFIER

Change of Germ kill battery
I am Shraddha Hase From EXCEL GAS & EQUIPMENT PVT.LTD, and contact no[protected], I haveve booked a Germ Kill Battery on 8th Feb 2011 through helpline no. [protected].they assured me that within 1 day company will deliver the battery to my given address(304, Bldg 6, Sector 3,
Millennium Business Park,
Mahape, Navi Mumbai 400710) but none of any executive has neither contacted nor came to change the battery. Again I called from 9th, 10th, 11th, 12th of Feb till today almost daily 2 times regarding my problem to the helpline nos. than every time they assured me that by today your problem will be solved but still problem pursued. Till today no executive has contacted me.


so pls do the needfull step which is realy required.

Hi
I took pureit purifier Auto fill 4 months ago.It was properly working till the end of the first battery life.I ordered a new battery worth Rs500/-.The new battery worked for only 1 week, and then suddenly the purifier stoped working.I called the customer care toll free no.The representative said that he will come within 48hrs.But he didnt came.Now almost one month is over after my complaint, but yet I got no response from them.
I would say that Pure it is one of the worst product I have ever purchased.And the customer care service is also very bad which gives no response.I would advise that not to purchase pure it, its a cheap and worst company.